SEI Investments is a leading global provider of asset management and investment technology solutions. The company's innovative solutions help corporations, financial institutions, financial advisors, and affluent families create and manage wealth. SEI is a people-focused organization which encourages and recognizes employee development as being a critical component in the provision of excellent client service. An open, collaborative, and detail-oriented environment underpins this business objective.
Position Description: The Fund Accounting Supervisor (Payments Team) will be responsible for supporting team management in running the daily operations of the Fund Accounting Payment team. The Supervisor will assist the team with daily functions in addition to being responsible for the development and growth of the staff. The individual will maintain good working relationships with banking providers, clients, as well as internal relationships with Fund Accounting teams and other departments within SEI. The individual will ensure premier client service standards are achieved within specified deadlines and according to best practice operations.
What you'll do: Serve as main operational contact for a range of banking providers utilized by clients;Act as the main operational contact internally for all Fund Accounting teams and for clients where necessary;Support the Manager in all aspects of the day-to-day management of the team;Ensure all established processing procedures and controls are completed accurately and in a timely manner;Assist in the development and implementation of departmental procedures;Review and approve payments prepared by the team, ensuring adequate supporting documentation and controls are followed;Gain a comprehensive understanding of all banking provider systems utilized across the client base;Resolve errors and queries on a timely basis (with documentation);Meet daily banking provider deadlines;Cover the input and review of all payments using a variety of systems when required;Enforce adherence to service standards and specified deadlines;Supervise, train, coach, and mentor colleagues/new staff on systems, processing, procedures, and job responsibilities;Develop and motivate staff within the team;Provide feedback to the Manager regarding employees' ongoing performance, development, and performance appraisals;Evaluate and provide initial versions of direct report performance appraisals;Work with the Manager to ensure employees adhere to company policies and procedures;Generate ideas and ongoing assessment and improvement of operational service model;Maintain good working relationships with external banking providers, clients, and internal relationship managers;Work on projects/adhoc tasks as required;Champion HR policies and ensure all are applied and maintained;Carry out all duties assigned to your role under the Company's Safety Statement to ensure health, safety, and well-being for all employees for whom you have responsibility.What you bring to the table: 3+ years financial services background with experience in payments;Experience in supervisory and/or coaching/mentoring;Knowledge of various banking systems is a plus;Fluency in English (both verbal and written) is essential;Strong administrative skills;Proficient in PC use;Third Level Degree in Finance or related field.Attributes we value: Strong oral and written communication skills;Initiative and ownership of assigned responsibilities;Positive 'can do' attitude with excellent problem-solving skills;Detail-oriented;Team player;Excellent interpersonal and customer service skills;Strong organizational skills;Ability to work to tight deadlines;Ability to multi-task, prioritize work, and manage time to maximize efficiency;Flexible/adaptable.Benefits you can expect: Healthcare for yourself, your spouse, and any dependents under 18 years old. Pension Scheme, Life Assurance & Group Income Protection. Education Assistance, Sports Club Supplement, Tax Saver Travel Benefits, 2 Paid Volunteer Days per year, Employee Share Participation Scheme, and Competitive Family & Annual Leave Entitlements. We are focused on ensuring a healthy work-life balance and offer a hybrid working model and flexible working hours.
SEI is an Equal Opportunity Employer and so much more… We recognize that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy, and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, educational assistance scheme, and actively encourage work-life balance.
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