Are you interested in working for one of the world's leading insurance and financial services companies? We are looking for Policy Management Officers to join our multicultural team based in Dublin 12.
Role Overview
The role of the Policy Management Officer involves working in a fast-moving environment and administrating a portfolio of Corporate Clients. The roles provide candidates with the opportunity to be the 'face' of our company, working with our colleagues to ensure that we exceed the requirements of the client or brokers on the administration and renewal of their contracts.
Responsibilities Be a strong team player with good communication skillsAbility to be flexible and open to learning new skillsRespond to requests from external and internal clients through email within our 24-hour service level agreements (SLA)Process 40+ emails per day and work on additional tasksAct as the main point of contact for assigned group schemes, Sales Managers & brokers.Build positive and professional working relationships with internal clientsBe courteous in your verbal and written communication and ensure that your message is clear and complete.Demonstrate a cooperative spirit and contribute to a positive and supportive working environment.Responsible for the policy management of small, medium, and large corporate clients.Follow department and company procedures in relation to anti-corruption and fraud, complaints handling, and data protection.Aim to achieve a first-time resolution when communicating via email or phone.Build positive and professional working relationships with external clients (i.e. group contacts, brokers, etc.). Manage your markets effectively as per team requirements.Experience Required 1-2 years' experience in a Policy Management/Administration role in the Insurance/Financial Services sector or previous experience in a customer-focused role in an administrative capacityExperience working in a pressurized environment with tight deadlinesStrong knowledge of Microsoft Office (Excel, Word)Experience in a customer and quality-focused environment, producing accurate work within team turnaround timesFluent in English and SpanishWhat we offer... Career progression opportunities and trainingExcellent benefits such as pension, health insurance for employee, spouse, and children under 18, and discounts on car and house insuranceFree onsite parkingActive Sports & Club societyTransport SubsidySupport for professional studiesRelocation AssistanceRecognized as one of the best large companies to work for 2017As an equal opportunity employer, Allianz Partners recognizes that our strength lies in our people and we are committed to diversity and inclusivity. If you would like to be part of a global company that offers international career opportunities, kick-start your career and dare to join us!
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation.
Join us. Let's care for tomorrow.
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