A product and tech-focused company operating an online brand and multiple retail brands.
Their vision is to create an exceptional customer experience and product/service offering.
They have built a foundation on delivering 5-star customer service, innovation and best-in-class products. A large part of this success can be credited to their focus on cutting-edge technology coupled with effective and data-driven marketing, and their achievements have resulted in the exceptional growth of their business throughout the Irish and U.K. marketplace.
Job Overview:As Product Coordinator, you will lead the company from a game release and maintenance perspective.You will develop a comprehensive understanding of all aspects of the Casino platform, including system configuration, reporting functions, and various types of bonuses and promotions.Responsibilities:Manage the games roadmap and release of new games, including supporting with the integration of new providers.Test games to ensure they work correctly in the required currencies and territories and ensure compliance in all operating markets.Maintain game data and information, including tags, certificates, thumbnails, backgrounds, and RTP information.Regularly review games performance and pro-actively highlight any new trends for consideration as well as lobby recommendations for consideration.Work with CRM team to promote discounted games or upcoming releases and help configure player rewards or bonuses.Troubleshoot and report product malfunctions, ensuring timely resolution and operational integrity of all products.Liaise with Payments and Operations teams in day-to-day casino related operations and escalations.Assist the Casino team to improve the product, performing user-acceptance-testing of new features and proposing website upgrades that will improve results.Regularly conduct competitor analysis across all areas of the casino, including product offerings, promotions, and campaigns.What are the key experience and personal attribute requirements?You have a strong passion for creating an exceptional gaming experience.Understanding of online casino bonuses and game products.Analytical mindset.Minimum of 1 year work experience in the online gaming industry.You understand the basics of project management.Get things done attitude.Solution-focused.Additional infoPermanent Role;This is a full-time role;Salary Highly Competitive.Ref - VAC-13513.Interview ProcessInitial Screening (HR).Technical Assessment and Final Round Interview (Directors/Owners).How to Apply:Please send your full and up to date CV along with a cover note or email to our multi-Sector team in order to apply for this role.3D Personnel is operating as an Employment Agency and Business.Equality is at the forefront of our operation and we provide equality of opportunity to everyone.You can review our Privacy Policy on the home page of our website.
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