Do you have an interest in Irish Food, Drink and Horticulture?Are you looking to make a difference in what you do and have the relevant experience?Do you enjoy taking responsibility and like working in a small team?Then you've come to the right place.Product Manager Client Digital EngagementDublinReports To: Director of Meat, Food & Beverage Sectors
Grade: 4
Salary Scale: €78,812 - €93,410
Purpose Bord Bia has a vision that customers around the globe recognise that Irish food and drink is world-class; that it is high quality, distinctive, and made by a diverse range of creative producers from a unique and fortuitous island location.
Our purpose is to bring Ireland's outstanding food, drink and horticulture to the world, thus enabling growth and sustainability of producers.
In this role, you will develop, deliver and continually enhance an audience-led digital engagement model for Bord Bia client companies to access and self-serve Bord Bia supports, services and content. This will be spearheaded by the MyBordBia platform.
What you'll do Create an ambitious product vision for the MyBordBia platform and convert it into strategy and implementation plans.
Oversee the entire lifecycle of MyBordBia as a digital product for client engagement.
Act as the strategic link between client needs, the platform, and the technical teams.
Work with the wider organisation to optimise client digital engagement.
Embed MyBordBia as the go-to client engagement mechanism across the organisation.
Build and deliver robust business cases for new features.
Use client insight to drive behavioural change.
Ensure all relevant stakeholder groups are informed and consulted.
Facilitate the greater use of client engagement data for decision making.
Lead the future expansion of the tool to users outside of clients.
Drive the user experience to integrate with client plans.
Manage assigned budgets in accordance with One Bord Bia procedures.
Embed adherence to the One Bord Bia Operating Model.
About You Essential Knowledge, Skills & Capabilities Knowledge: Cloud based technology solutions (Salesforce)An understanding of modern product discovery, design, delivery, and user segmentationAn understanding of the food and drink industry operations and supply chainsProject team managementExperience building and growing client digital products/platformsDesign & development review, testing and feedbackBroad stakeholder managementSkills & Capabilities: Project Management skillsMotivation & influencing skillsProblem solving and solutions orientedHighly collaborative and engagingStrong relationship management skillsStrategic presentation development & analytical writing skillsBudget and vendor managementInfluencing & negotiationTime managementRisk management & contingency planningDesirable Knowledge, Skills & Capabilities Knowledge: Agile methodologyContent management with Salesforce as the CMSFront and back-end development and interfacesIT systems, networks, IT security, IT applicationsIT Capacity planningExperience in usability and customer-focused designLeading the build of a client product integrated with Salesforce CRMSkills & Capabilities: Insight Led ThinkingClosing Date/Time: Friday, 8 November 2024 @ 5:00pm (GMT/UTC)Learn more about working at Bord Bia. Click here!
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