Guidewire is the leading provider of software solutions for the P&C insurance industry, driving innovation through our cloud-based platform. As part of our Product Development and Operations (PDO) team—our largest department—you will help shape the future of our business by improving processes that power new product development, market expansion, and operational efficiency.
We are proud to be recognized as a Top Cloud Employer on Glassdoor and as an industry leader by Gartner. At Guidewire, we foster a dynamic work environment centered on our core values: integrity, rationality, and collegiality.
We are looking for a Program Manager to join our growing Business Operations team. In this role, you will lead key programs that improve how we work, enhance collaboration, and streamline processes, contributing directly to PDO's success. Reporting to the Director of PDO Business Operations, you will manage multiple projects that align with PDO's strategic objectives—ensuring they are delivered on time, within budget, and with measurable impact.
Key ResponsibilitiesTraining & OnboardingCollaborate with subject matter experts (SMEs) to create comprehensive learning paths for manager training, leadership development, and specialized technical skill development.Collaborate with SMEs to design and implement a structured onboarding process for individual contributors, people managers, and executives across the department.Manage relationships with current vendors and evaluate new platforms for upskilling, certifications, and training needs.Programs & Events ManagementHost internal Tech Talks and coach presenters to enhance their presentation skills.Standardize the Tech Talk program across locations (Dublin, Kraków, India, and the Americas).Manage the PDO All Hands meetings, including agenda creation, emcee duties, and coordination across Canada, Dublin, and Kraków teams.Project Oversight & Process OptimizationDevelop detailed project plans, including scope, objectives, and timelines, in collaboration with key stakeholders.Lead cross-functional teams to meet project milestones and deliverables.Monitor progress, risks, and issues, providing regular updates to stakeholders.Drive standardization of tools and processes across PDO's projects and programs.Ensure all activities align with industry standards, best practices, and compliance requirements.Required Skills & ExperienceBachelor's degree (preferably in Business, Engineering, or related field).Proven experience as a Program Manager in a software product development or operations environment.Strong understanding of Agile, Scrum, and other software development methodologies.Ability to balance multiple priorities and "make things happen" across stakeholders and teams.Demonstrated ownership and accountability, with a record of driving outcomes across geographies.Excellent communication, interpersonal, and collaboration skills, with experience working with remote teams.Proficiency in tools such as JIRA, Confluence, Slack, Zoom, Aha, Google Sheets, and Google Slides.Self-motivated, positive, and a team player with experience in working across global time zones.About GuidewireGuidewire is the platform P&C
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