Program Manager, EMEA Construction, DCC CommunitiesJob ID: 2672890 | Amazon Data Services Ireland Limited
The EMEA Construction Program Team are a programmatic delivery team enabling a consistent approach to Data Center Capacity Delivery. You will be part of fast-moving regional construction program team of professionals delivering data center capacity to support Amazon's growth in the EMEA region.
Our Data Center construction team owns and drives the construction life cycle from Constructability, proposal development, procurement strategies, bid analysis, award, to managing on site construction work, schedule management and commercial management. The position is based in Dublin and could involve travel (up to 30% of the time) to other locations in the region.
In this role you will be responsible for ensuring the organization adopts a consistent and scalable approach to project management processes, preconstruction services, schedule management, health & safety management, quality management, security management, and commercial management. The program management team will provide the centralized support to Construction Managers (CMs) project controls (time and cost), KPIs, goals management, metrics and reporting, administration tasks, systems, programs, process, SOPs, templates, trainings, headcount and resource management, rolling out of new tools and development and maintenance of dashboards.
Key job responsibilities Identifying gaps and creating processes to drive efficiencies and reduce level of efforts (LOEs) on repeating and overlapping works, eliminate non-value-add activities, removing blockers, and driving automation.Identifying gaps in global processes and creating processes, SOPs and templates that are suitable for EMEA local requirements.Eliminate unnecessary processes.Headcount & resourcing allocation.Coordinating the Construction program and initiatives at the global level, driving for implementation.Track and monitor project risks across EMEA.Drive lesson learned across Construction.Gather data across clusters to support reporting, including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.Create and run training and onboarding programs on key knowledge and tools.Build metrics for KPI reporting.Various systems and administration support.Support CMs on documentation, processes and SOPs.Drive audits and compliance to policies and use of tools (Procore, AWS Rev etc.).Self-Initiate project ideas and track to successful implementation.Run continuous improvement projects spanning multiple teams.Develop and track best practices for global consistency.Develop and monitor business impactful goals.Data analytics and development of dashboards.BASIC QUALIFICATIONS• Bachelor's degree in engineering, construction management or a related technical discipline.
• 3+ years working in construction industry managing large scale complex projects.
• 3+ years of technical program management experience working directly with engineering teams.
• 5+ years of project management disciplines including scope, schedule, budget, quality, health & safety along with risk and critical path management experience.
• 5+ years working knowledge of MS Office and MS Project.
• Experience managing programs across cross functional teams, building sustainable processes and programs and developing and coordinating training in a fast paced, deadline driven environment.
PREFERRED QUALIFICATIONS• Experience managing complex, high value technology infrastructure projects including data center / Mission critical infrastructure design approaches.
• Knowledge and understanding of construction projects.
• Experience managing complex, high value technology infrastructure projects with intermediate to advanced knowledge of Excel (look-ups, pivot tables, etc.).
• Experience leading matrixed teams and individuals across multiple geographic locations and developing quantitative and qualitative analysis and metrics to solve business problems.
• Experience with business intelligence and data visualization and reporting tools (e.g. Tableau, Quicksight).
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership.
• Experience owning/driving roadmap strategy and definition.
• Excellent oral and written communication skills.
• Strong leader who can prioritize well, communicate clearly, and effectively influence across cross functional teams.
• Strong analytical skills; ability to mine and use data and metrics to back up assumptions and planning.
• Experience developing and understanding project schedule data.
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