Project Manager, Imaging & Cardiac
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.
Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
The Project Manager is the main point of contact for customers on all assigned projects and acts as the lead on a portfolio of clinical trials within ICON Medical Imaging and Cardiac Safety Solutions team. The Project Manager will act as primary point of contact for customer communication, managing routine teleconferences and reporting deliverables. The Project Manager is responsible for developing project timelines, assuring adherence to the timelines, and providing customer support throughout the life cycle of a project for all study-related activities within a clinical trial. This position will coordinate cross-functional activities of internal resources to ensure quality and on-time project deliverables are met. The Project Manager is responsible for maintaining the proper project documentation and ensuring compliance with SOPs and regulatory requirements for clinical trials. The Project Manager will be responsible for revenue forecasting, tracking, and submittal, and will also update budgets and contracts as necessary.
Essential Responsibilities: Apply project management principles, concepts and techniques for effective project management, including quality assurance and customer satisfactionMaintain a positive, results-oriented work environment by building partnerships, modeling teamwork and communicating in an open, balanced and objective mannerAct as the primary contact and study lead with the customer from startup through close-out of a project with minimal supervision and oversightDevelop and implement project plans and timelines via internal and external kick-off meetings and ensure agreement by parties involved, with minimal supervisionDevelop presentations for Investigator Meetings and customer facing meetings and travel independently to present at these meetings when requiredEscalate issues to management as appropriateComplete revenue, forecasting and invoicing per process on-time and accuratelyCoordinate cross-functional teams to ensure efficient processing of project requirements, with minimal supportConduct routine customer teleconferences and generate and maintain accurate records and meeting minutes and agendas in accordance with regulatory guidelinesUpdate budgets and contracts and gain management approvals for Change RequestsGenerate and maintain Patient and Site Tracking Reports via MS Excel and study databases and provide updates to customers on a regular basisCoordinate with internal teams to query sites to submit incoming data and resolve data issuesTravel with Business Development for customer meetings, as requestedPresent internally and externally on project portfolioIdentify potential risks to projects and implement processes and tactics to proactively mitigateCompliance with internal SOPs and WIsParticipate in developing and updating internal documents and guides (e.g. training materials, SOPs, etc.)Participate, as requested by Regulatory Affairs, in customer auditsProvide oversight of Site Management and Reader Management activities for assigned projectsMeet or exceed internal Project Management metricsTravel possibly required up to 20% of the timeEducation and Experience Requirements: Education: Minimum Bachelor's Degree (preference in Life Sciences or similar) or equivalent education/work experienceRelevant Work Experience: Required minimum of three years in a customer-focused role. Desired minimum of one year working in a project management role within the clinical trial industry. Imaging or Cardiac experience preferred but not required.Language: Advanced English fluency required for business communication. Previous work history in English as primary language required.Benefits of Working in ICON:
Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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