Quality Analyst, French Speakers

Key Responsibilities: Review quality samples agreed upon by the clientPerform analysis on quality trends and flag quality related risks to the project leadership Provide feedback to sales reps to follow approved guidelines, procedures, processes in a consistent way Conduct root cause and other data analysis Act as liaison with Managers and Sales Managers to ensure consistent quality measurements throughout the operation Be proactive and suggest improvements that drive individual and team results Participate as project team member in problem prevention and continuous improvement projects Provide QA progress reports to Quality LeadWhat you need to success in this role: Be able to fluently read, write, speak and comprehend French languagePreferred at least 1 year of experience in a Quality focused role Reporting skillsExperience in Salesforce or other CRM toolsWhat we offer: Salary: 35k A friendly, unique and diverse multicultural team that fosters a positive, high-performing and celebratory team environment Location: Dublin, Grand Canal with facilities and amenities Hybrid model Fully paid training on systems and tools Paid holidays, sick days and training sessions Healthcare from day one Pension contributions and Share options If you are interested in this role, please send me a direct email to ****** or apply through this link. #LI-VR1

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