Quality Manager

We are seeking a dynamic and experienced Quality Manager to join our team in Dublin and drive site quality to new heights.
SUMMARY
Quality Manager drives continuous improvement through the development and implementation of Quality processes, systems, tools and techniques; provides exceptional support to customers, team members, and shareholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Safety First. Always. - Adhere to all safety rules and use required protective equipment. Develop and implement quality control processes, procedures, and policies to ensure that products or services meet or exceed customer expectations. Foster a culture of right-first-time manufacturing on the site. Monitor and analyze data related to quality control processes, identifying trends, and making recommendations for improvement. Lead and manage a team of quality professionals, providing guidance, coaching, and support as needed. Perform audits of quality control processes, identifying areas for improvement and making recommendations for corrective action. Work with suppliers and vendors to ensure that raw materials and components meet established quality standards. Manage and maintain quality control documentation, ensuring that all necessary records and reports are accurate and up-to-date. Drive continuous improvement through trend reporting analysis and metrics management. Work with cross-functional teams to optimize production efficiency. Understand customer needs and requirements to develop effective quality control processes. Oversee all new product development procedures with a view to becoming 'best in field' for customer. Support Site and Managers in implementing and improving procedures and processes to ensure required work standards are met and adhered to. Identify potential quality risks and develop mitigation strategies. Participate in risk assessments and develop contingency plans to address unforeseen quality challenges. Attend daily meetings to address quality issues promptly. Ensure compliance with customer quality requirements. Promptly investigate and report complaints using root cause analysis. Actively participate in Lean project rollouts for continuous improvement. Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority. Understand and drive regulatory and compliance certifications as appropriate (i.e. regulatory requirements surrounding ISO9000, ISO14000 etc.). Act as the company's quality management representative (QMR). Establish new measurement systems if/where possible. Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization. Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality). Progressing of the team's development needs through cross-training and continuous assessment of training needs. Ensure effective lines of communication are in place between all members of the team. Ensure all sensitive and confidential information is handled appropriately. Comply and follow all procedures within the company security protocols. May perform other duties and responsibilities as assigned. MINIMUM REQUIREMENTS Bachelor's degree in Quality, Science or Engineering field required. May substitute educational requirements in lieu of experience. At least 5 years quality management experience, preferably in manufacturing, ideally electronic manufacturing. Demonstrated experience of quality management from cradle to grave of a product/service. In depth understanding of quality control procedures and relevant legal standards. Ability to drive a culture of continuous improvement & operational excellence. Excellent analytical skills, with the ability to analyze data and identify trends. Strong problem-solving skills, with the ability to think creatively and develop innovative solutions. Excellent organizational skills, with the ability to manage multiple tasks and priorities simultaneously. Excellent problem-solving, organizational, analytical and critical thinking skills. Ability to work and excel within a fast paced, dynamic, and constantly changing work environment. Strong leadership and communication skills. Understanding of Health & Safety issues. Excellent time management and organizational skills with the ability to set priorities, complete crucial tasks on time, keep to deadlines and pay close attention to detail. Proficient in MS Office.
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