Reception Manager

Career Vision Recruiters are currently looking for a Reception Managerfor a beautiful 4* Hotel situated in North Dublin.
The successful candidate will manage the day to day responsibilities of the Reception and its team.
If you are a customer focused professional, this is a great role for you.
Day to day responsibilities will include: Responsibility for the efficient running of the front office activities ensuring highest standard of customer service.
Recruitment & training of new team members.
Responsibility for training and development of existing and new members of staff Preparation, implementation and training of SOPs and Standards.
Ensuring arrival & departure procedures are followed to ensure a positive guest experience.
Ensure that reservations and sales calls are dealt with in an efficient manner, delivering a high level of guest care.
Upselling rooms and cross selling throughout departments Preparation of weekly rosters, weekly budget and processing payroll Setting and achievement of weekly budgets and targets Purchasing & stock control Attend meetings such as Daily Briefings and weekly Head of Department meeting.
Overseeing the allocation of rooms and liaising with Accommodation to ensure timely availability.
Promote the Hotel, its outlets and local activities to all guests.
The ideal candidate for this position: Previous experience as Front Office Manager/Assistant Manager is essential.
Working knowledge of Opera is essential.
Be courteous and focused on providing a consistently high standard of service.
Must be a team player with the ability to multi-task.
Must be standards driven and detail orientated, with the desire to progress within the hospitality industry.
Excellent written and spoken levels of English.
Excellent interpersonal, organizational and communication skills.
The role will involve shift work meaning you will be required to work 5 days out of a 7-day week (weekend work also will be involved).
For more details on this role, please feel free to reach out to Brid Kinane for more details and the strictest of confidence or apply through the link below.
Skills: opera management hospitality volume reservations Benefits: Meal Allowance / Canteen Parking