Receptionist

Dromoland Castle Hotel is currently recruiting for a Full Time Receptionist.
This is a front of house position in an extremely busy and demanding role.
The ideal candidate must be well-presented, have exceptional organisational skills, use their initiative and have the ability and personality to build a rapport with all guests.
Overview of Role: Working schedule is Monday to Sunday 5 over 7 Days Monday to Sunday with a variety of shifts available, however, due to nature of our business, flexibility is required.
Ensure all guests receive a genuine warm, friendly and courteous welcome on arrival Operate computerised systems for reservations, checking in, checking out guests.
Room billing and charges.
Daily lodgements.
Credit card balancing.
Room allocations.
Manning the switchboard.
Guest activity bookings.
Most importantly guest care and ensuring their needs are looked after during their stay.
Candidate will need to meet the following criteria: A minimum of 3 years operational experience within a 4 or 5* Hotel/Property.
Self-motivated, have excellent communication and interpersonal skills.
Excellent ability to lead and motivate others.
Strong organisational skills.
Attention to detail is essential.
Working knowledge of Opera Cloud Excellent Benefits package: Full on the Job Training.
Very competitive salary.
Resort Benefits: Discounts on hotel accommodation, food, and beverage.
Meals are provided whilst on duty.
Free on-site parking.
Discounted leisure centre membership and leisure estate activities.
Paid Breaks.
Pension.
Dromoland Castle Hotel is certified as aGreat Place To Work Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.
Skills: Reception Opera Cloud Customer Service