Job Title: Receptionist Location: Co. Kerry Salary: Depending on experience Sky Staffing Solutions is seeking a professional and welcoming Receptionist on behalf of our client, a luxurious property located in County Kerry.
About the Role: As Receptionist, you will be the first point of contact for guests, ensuring a smooth and welcoming check-in experience.
You will be responsible for managing guest inquiries, handling bookings, and ensuring that guests receive exceptional service throughout their stay.
This is an excellent opportunity for a customer-focused professional to work in a prestigious environment.
Key Responsibilities: Greet guests with a warm and friendly welcome upon arrival.
Check guests in and out efficiently, ensuring accuracy in booking details and payment processing.
Answer phone calls, emails, and other inquiries, providing guests with information about the property and services.
Maintain guest records, ensuring all details are accurate and up to date.
Handle guest complaints and requests promptly and professionally, escalating issues when necessary.
Assist with reservations, bookings, and room assignments.
Maintain the reception area's cleanliness and organization.
About You: Previous experience as a Receptionist, preferably in a luxury hotel or hospitality setting.
Excellent communication and customer service skills.
Strong attention to detail and organizational skills.
Proficiency in hotel management software and office tools.
Ability to work under pressure and multitask in a fast-paced environment.
A positive attitude, with a professional and polished appearance.
Flexibility to work various shifts, including weekends and holidays.
If you are a friendly, organized, and customer-focused individual, we'd love to hear from you.
Apply today to join a team that values exceptional service and guest satisfaction!