Receptionist

Metro Hotel Dublin Airport, a 4* hotel just minutes from Dublin Airport is currently recruiting an experienced part time receptionist.
Reporting to the Reception Manager you will convey a positive and professional image of the hotel to both customers and colleagues in an efficient, friendly and helpful manner, while ensuring that all duties are conducted to required standards.
The ideal candidate for this position: Must have previous experience as a receptionist, preferably in hotel environment Must be flexible to work mornings, evenings and weekends as required Must be able to work equally well in a team environment and on their own initiative Must have knowledge of Microsoft word, outlook & excel and experience with an office management system is an asset Main responsibilities: Dealing with any guest enquiries and suggestions satisfactorily and efficiently Maintain a thorough understanding of hotel facilities and procedures, and contribute to a culture of high-quality standards for customer service Provide friendly and efficient service and be available at all times to assist with any queries Maintain effective processes while on duty, such as guest billing and updating guest profiles Carry out receptionist & reservation cover - welcoming guests to the property, providing effective check-in and check-out, and manning the hotel telephones Flexibility to cover a variety of shifts including early mornings and late evenings Skills: Receptionist Duties Reception Administration Answering Calls Answering Phones Hotel Booking Making Reservations Benefits: Canteen Parking