Receptionist

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Job Summary: My Client is looking for a dedicated, enthusiastic receptionist to join their fantastic team at their office in Dublin 17.
As the first point of contact for our customers, you will play a vital role in ensuring customers receive a warm welcome and excellent service.
You will be responsible for managing all reception duties, including handling customer queries both in person and over the phone, and promoting outstanding customer care.
Additionally, you will collaborate with various departments within the company, handle filing and administration tasks, and ensure compliance with all relevant procedures and regulations.
Responsibilities: *Ensuring that customers receive a warm welcome to the office.
*Carrying out all reception duties *Promoting excellent customer care face-to-face and via telephone *Ensuring customer care management procedures are implemented and maintained *Ensuring the reception area is well-maintained and tidy *Liaising with all Annesley Williams company departments on a daily basis *Filing and administration of job cards for service departments *Keeping up-to-date with all brand and training requirements *Implementing and following Core Processes and Standard Operating Procedures *Liaising and supporting the Quality/ISO/CSS manager on all related matters *Ensuring GDPR compliance *Other ad-hoc duties which may arise Benefits: *Salary DOE *Bike-to-work scheme *On-site parking *Company social events *Staff discount on car servicing *Employee Assistance Program Desired Skills & Experience: *Previous experience in a receptionist or customer service role *Experience of dealing with customers over the phone *Excellent telephone manner *Excellent verbal and written communication essential, must be fluent in English *Ability to multitask and manage time efficiently *Excellent organisational skills and attention to detail *Proficiency with Microsoft Office Skills: Word Powerpoint Excel