We are currently recruiting Reservations Manager for a leading 5* Hotel in Cork Responsibilities: To engage and manage in the day to day operation of the reservations office Responsible for the achievement of accommodation revenue targets and the hotels total revenue targets.
Responsible for the ensuring that departmental procedures and standards are adhered to and for the development and implementation of new procedures and systems where required / appropriate To manage the enquiry handling system from initial enquiry, to contracting and handover to operations prior to arrival.
Responsible for ensuring that all enquiries are responded professionally, using the departmental standards and within the departmental time standard so that sales and revenue are maximised.
To fully paticipate in specific departmental training and learning opportunities.
To maintain & develop management information systems.
Attend hotel training when required.
To ensure that all tasks on the reservations daily check list are completed by team members prior to the reservations department closing each day.
Skills & Attributes Required 2 Years previous reservations management experience in a leading 4/5* Hotel.
Outgoing personality with the ability to build strong relationships Excellent communication skills, both verbal and written Excellent time management and organisation skills High standard of customer care with good problems solving ability Self-motivated with a desire to succeed in a challenging environment Ability to work as part of a team and independently Fluency in English is essential Required to work flexible hours.
For full details please forward current CV in Word Format to Richard with Reference details, view or call Richard at ..
Skills: Revenue Management Yield Management Budgets & Targets Sales Guest experience Front Office Management Hotsoft