Are you passionate about hospitality?
Excel Recruitment are seeking a dynamic and experienced Reservations Manager prestigious luxury hotel in Dublin.
The ideal candidate will lead the reservations team and deliver exceptional guest experiences.
If you're ready to take your career to the next level and be part of a world-class hotel team, apply today!
Benefits of the Reservations Manager role Highly competitive salary.
Opportunities for career growth.
Meals on duty Free Parking Uniform provided Welfare Program Use of hotel facilities Family & Friends Discount Rates Employee Awards Employee Referral Scheme Training and Development Programs Requirements of the Reservations Manager Previous experience as a Reservations Manager or in a similar role, preferably in a luxury hotel environment.
Strong working knowledge of hotel reservation systems (Opera, SynXis, Guestline, etc.)
and revenue management practices.
Excellent communication, leadership, and organisational skills.
Ability to work in a fast-paced environment and manage multiple tasks with attention to detail.
Passionate about hospitality and committed to delivering a superior guest experience.
Responsibilities of the Reservations Manager Manage hotel reservations and ensure a seamless experience for guests from booking to check-in.
Oversee room allocations, pricing strategies, and availability to maximise occupancy and revenue.
Collaborate with sales, marketing, and front office teams to optimise room sales and revenue management.
Monitor and manage online booking platforms, including OTA channels and our direct website, ensuring accuracy and availability.
Deliver exceptional customer service by promptly addressing guest inquiries and requests.
Lead, train, and mentor a team of reservations agents to ensure high performance and consistency.
If you are interested and feel you possess the skills for this opportunity, attach your CV through the tab below or call Kevin in the strictest of confidence at Skills: Leadership Skills Communication Customer Service.
Benefits: Parking Hotel Discount Training Programs