Sales associates at Three are motivated and personable with a real passion for customers and a desire to achieve business results Our Sales Associates push the boundaries to deliver the best experience possible for our customers, while working with our direct and wider team to drive sales and exceed sales targets.
At Three, our values are important to us and define who we are. These values help us to develop a culture of empowerment, ownership and achievement.
What else it involves You will deliver excellent Customer service living our value "We focus on the customer" You will have the ability to read customers to better understand interactions and to match their needs to Three's products and servicesTake ownership of customer issues, taking care of them in a patient and professional manner until resolvedPromote customer self-service with a show rather than do attitude, and through the My3 app.You will be responsible for driving sales within your store "We take responsibility" Sell Three's products and services to our customers in an approachable, personable mannerBe aware of your individual and store targets, and have an understanding of what has been achieved MTD through the 3Achieve appCarefully listen to each customer's needs and offer appropriate options that meet or exceed their expectationsKeep a motivated and positive attitude when closing sales, while also promoting our smaller products and services through cross-selling and upsellingYou will work as part of a team and live the value of "We work as one team" Work alongside colleagues in your team to support, motivate and encourage each other to succeed and achieve targetsWork closely with your colleagues to ensure you have adapted the correct sales technique whilst celebrating success within your teamLiaise with the wider business such as customer care, the business team, and the credit approval team to provide prompt solutions to our customersYou will show ability to take initiative "We go beyond the expected" Keep up to date with industry trends and competitor activity to ensure you can demonstrate to customers why they should choose ThreeContinuously look for improvements in processes or services, and have the confidence to put forward these recommendationsBe open to seek extra responsibilities in the role, such as cash management, mentoring, and back office adminYou will receive and show your appreciation "We appreciate each other" Ensure store standards are met by replenishing stock, reorganising displays, and maintaining the cleanliness and positive reputation of the storeHave an appreciation for Data Protection policies and ensure all administration is carefully completed and filed in the correct mannerDemonstrate responsibility for RLP policies and processes to show support for your store manager during store auditsThe skills we're looking for Previous experience in a retail, sales, or customer-service based role.Flexibility around working hours, including evenings and weekendsKeen interest in technology and a desire to learn with excellent communication skillsConfident and sociable teammate with ability to work towards individual and team goals.Self-motivated, patient, and personable individualStrong attention to detail and good negotiating skills.What we offer Competitive salary and Commission/Reward structure - earn up to €35,000 OTE25 days annual leave each yearSmartphone with a generous employee planBenefits contribution paid monthly to use towards healthcare etcEmployer matching pension scheme of up to 5%Life Assurance and Salary Protection Plan from day oneAccess to learning and development tools such as LinkedIn LearningAt Three, we are committed to diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! Three Ireland (Hutchison) Limited. 28/29 Sir John Rogerson's Quay, Dublin 2. VAT Registration Number IE6336982T
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