Retail Manager - Mallow, Co. Cork Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland.
The core business is through the traditional Builders Merchants division.
Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords.
In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products.
These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney's Hardware.
Principle Objective To take full responsibility for the day to day running of the Retail store and to ensure that the store is visually merchandised to an excellent standard and to ensure that the highest levels of Customer Service are given at all times.
Knowledge & Experience Ability to work in a high paced environment and to multitaskFamiliarity with local market a plusExcellent interpersonal skills with a positive attitude and energyPrevious retail sales experience in home improvements or the Builders Providers industry is ideal but not essentialExceptional communication and teamwork skillsKeen eye for detailKey Responsibilities Development and rotation of new and existing products within the branchExcellent customer service at all times including phonesDesign and implementation of planograms to optimise product sales and developmentEnsure showroom displays are installed in a timely manner to company standards, liaising as necessary with MarketingOrganise showroom maintenance and refits as neededMerchandising and pricing of stock including shelf edge labelling and signageManage stock levels, ordered by delegated staff using templates providedMaintain a high standard of product presentation and display in the branchProvide coverage and support for the Trade Sales Counter as needed, ensuring excellent customer service and smooth operations during periods of absence or high demandProvide accurate and timely quotes to customers for showroom items in the absence of the Showroom Advisor, adhering to pricing guidelinesGeneral housekeepingEssential Competencies Ability to prioritise workloadEffective team working and networking skillsCommercial awareness and numeracy skillsExcellent interpersonal and customer-facing skillsStrong sales skills and negotiation skillsThe flexibility and willingness to learnTarget driven with the ability to think strategicallyExcellent organisation skills and attention to detailExcellent communication skills, both oral and writtenNegotiation and analytical skillsA positive attitudeIT literacy and the ability to handle analytical dataContract Type PermanentFull time 39 hour contractWorking week Monday to Friday, may be required to take part in the Saturday rosterOur Benefits Include Competitive Basic SalaryPrivate Health CareSick Pay SchemePaid Maternity and Parental LeavePension SchemeColleague Saving SchemeProfit Share SchemeColleague DiscountEducational AssistanceWellness initiatives
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