Risk Claims Coordinator (Health)Apply locations Dublin posted on Posted 2 Days Ago job requisition id R-149380
Aviva is seeking Risk Claims Coordinators to join our Risk Protection Claims Team.
In this role, you will efficiently and effectively manage income protection and specified illness claims, ensuring compliance and prioritizing customer satisfaction.
Our team offers crucial support to Aviva's customers, often dealing with vulnerable individuals and challenging situations, requiring empathy and compassion.
Effective stakeholder management is essential, as you will regularly communicate with internal departments and external stakeholders, including employers, regarding various claims-related inquiries.
This role is based in our Dublin office and adheres to Aviva's hybrid working policy. Duties & Responsibilities: Assessment and Review of Income Protection and Specified Illness claimsCase Management of Income Protection claims working with clients and clinical providers to develop rehabilitation and recovery plansIdentifying cases with potential for claim recovery - working with these clients, providing support as required in conjunction with our internal & external specialists e.g.
rehabilitation and / or requesting additional medical evidence to validate the claimsManaging the cases to an outcome - return to work, termination, continue to payDealing with appeals on claim terminations including referrals to FSPOParticipate in and lead multi-functional project groups to improve the quality and performance of Risk Claims and Customer ExperienceSkills & Experience: Experience in medical field such as occupational health, nursing, physiotherapist etc.
is desirableExcellent inter-personal and communication skillsWell-organised and ability to manage several tasks at the same timeSelf-motivated with strong leadership qualities, work on own initiative, promote and develop new ideas and ways of workingWhat will you get for this role? A competitive market leading salary depending on skills, experience, and qualifications.Generous pension (employee contribution matching of up to 14% if you contribute 8%)Annual performance related bonus and pay review.Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days.Free car parkingGenerous Health & dental insurance contributions after six monthsAviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share SchemeCycle to Work benefit scheme.TaxSaver Travel SchemeFamily friendly parent's (matching paternity and maternity leave) and carer's leave.Up to 40% discount for some Aviva products plus discounts for Friends and FamilyEmployee Assistance ProgrammeVolunteering daysProfessional qualification support and transparent career progression plansAviva is for Everyone Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities.
Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.
We flex locations, hours and working patterns to suit our customers, business, and you.
Our smart working combines the benefits of flexibility with time together with colleagues.
We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact ******
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