Join RSA and make a difference every day. Whether you are just beginning your career or looking to take the next progressive step in your journey, RSA Insurance Ireland is an organization where you can be yourself, learn and develop and a place where your ideas and contributions matter.
With offices in Belfast, Galway, and Dublin, we have embraced hybrid work empowering our people to work flexibly and to suit their individual needs, which enables them to deliver great service to the customers we look after every day. Our Dublin office is also home to our sister-company 123.ie.
At RSA and 123.ie we empower our customers to make a difference in their lives. And the same goes for our employees. We are proud to have 32 different nationalities represented in our workforce. Our diverse customer base benefits from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas.
As a proud member of the Intact family, we're part of something bigger with a presence in North America, the UK, and Europe. Our business has grown organically and through acquisitions to over $21 billion of total annual premiums.
We want you to thrive and grow with us – and we'll give you all the tools, flexibility and learning opportunities you need to do it.
Culture and Community RSA is a purpose-driven business – our purpose is to 'help people, businesses, and society prosper in good times, and be resilient in bad times'. We do that by living our values – Integrity, Respect, Customer-driven, Excellence, and Generosity – in everything that we do.
We provide an open and honest workplace – where everybody contributes, and every view is listened-to and respected.
Generosity is in our DNA and is the value that guides and enables our people to help others, protect the environment and make our communities more resilient. It drives our efforts to care for people and to give our time, financial resources and talent. We're also committed to helping society adapt to a changing climate taking reasonable care to ensure that our business activities are conducted in an environmentally sustainable manner.
Our stats don't lie… in our annual engagement survey 87% of our people celebrate the diversity in their teams and the wider company
90% of our people feel safe to speak up and share if they've made a mistake
91% of our people feel valued and respected by leadership
89% of our people are benefiting and thriving through our hybrid working model
So if you want to make a difference every day, we'd love to have you. This role will involve undertaking detailed Property & Liability risk management surveys in the field surveying medium to large commercial insurance new business propositions and renewals and complete risk survey reports in line with customer propositions, product policies, risk strategy and appetite, and business strategy and performance targets.
This role will involve organizing, managing, and delivering efficient and effective risk management and loss prevention services to support the winning and retention profitable insurance business. You will spend your time undertaking risk engineering surveys, completing desktop reviews, advising our customers and underwriters, managing loss control programmes, and delivering risk improvement with a focus on large/complex property risks.
You will be field based working in various locations and dealing with customers on a one-to-one basis. You will have strong analytical, relationship management and decision-making skills. Our Risk Engineering surveyors have a mix of industrial experience or formal risk engineering training, with in-depth knowledge of industrial processes and the special hazards they present.
Key Responsibilities: Undertaking detailed Property & Liability risk management surveys, completing risk survey reports and any associated risk control programmes identifying risk improvement requirements and recommendations where applicable for allocated underwriting cases at customer locations and deliver risk survey reports and risk control programmes to underwriting colleagues in line with established standards, procedures and guidance provided.Providing directions and support to customers when prerequisite risk improvement programs are required to secure insurance and provide advice and guidance to minimize future claims.Managing customer interactions in an efficient, courteous, and timely manner, escalating to more senior and/or qualified colleagues as necessary to deliver high standards of customer satisfaction.Identifying non-standard or complex risks and escalating to more qualified colleagues to ensure they are handled appropriately.Coaching, guiding, and advising technical colleagues to ensure the development of technical knowledge and understanding of customers, and customers' businesses and associated commercial drivers and risks.Contributing to the development of customer propositions, bringing knowledge and insight of customers, and customers' businesses, commercial drivers, and risks, in order to identify opportunities to increase penetration of existing customers and/or expand the business mix.Requirements: Dublin based – servicing IrelandPrevious experience of working within this field with evidence of specific technical training and risk control knowledge.Third Level qualification preferable in the disciplines of either Risk Management, Engineering or Health & Safety.Property & Liability Underwriting or Survey experienceTrack record of delivering risk solutions to large/complex/specialist customersQuantity surveying and financial forecasting an advantageRegulatory Requirements: This role is a "controlled function" as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that you meet the requirements as set out in the Fitness & Probity standards issued in this Act.
RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status
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