Industry: Pharma/Biotech/Clinical ResearchWork Experience: 4-5 yearsCity: DublinState/Province: DublinCountry: IrelandJob DescriptionAbout PSC Biotech Who are we? PSC Biotech is a leading Biotech Consultancy firm founded in 1996, headquartered in Pomona, California, USA, with global operations in Ireland, India, Singapore, Australia, and the US, serving 350 clients in more than 23 countries worldwide. We provide cloud-based software solutions for Quality Management and Regulatory Inspections, pharmaceuticals contract manufacturing professionals, and metrology services to our clients.
'Take your Career to a new Level' PSC Biotech disrupts the conventional consultancy model by aligning our EVP as one of the unique selling points, which includes the opportunity to work with the most talented cohort of like-minded professionals operating in the Pharma/Biotech Industry. We offer a permanent contract of employment giving exposure to working in top pharmaceutical client sites in a diverse cultural work setting.
Employee Value Proposition Employees are the "heartbeat" of PSC Biotech; we provide unparalleled empowering career development through Learning & Development in-house training mentorship through constant guidance to facilitate career progression. We believe in creating high-performing teams that can exceed our client's expectations with regards to quality of all scalable and business unit deliverables, staying under budget and ensuring timelines for our deliverables are being met.
Role Functions To provide specialist veterinary expertise on all aspects of the company's products and product markets and, in doing so, to actively contribute to sales support, product development, and marketing within Ireland.To be a technical expert for the ruminant product portfolio in order to work with and support territory managers, as well as having a good background knowledge of all the company's ruminant products.Priority is given to field-based support in this position; however, support of product managers and their products will still be a requirement.It is expected that approximately 45% of the role will involve sales support, 30% marketing support, and 25% customer enquiries/complaints.In the fulfilment of this position, it is expected that duties will require a reasonable level of attendance at evening and weekend meetings, which may in some circumstances require overnight stays away from home.To provide a support service to external customers, including answering queries regarding products and large animal health/welfare in general, investigating the background behind pharmacovigilance reports in order to ascertain the level of product causality to be reported to the relevant Competent Authority.To provide support to the territory managers with an aim to contributing to the sales activity, including calling on customers with Territory Managers, delivering presentations to customers and their clients to detail products and disease, and support at a veterinary and farm level, including as a follow-up to pharmacovigilance complaints and product quality complaints.To provide relevant support functions in pharmacovigilance and Product Quality Complaint (PQC) handling, including recording of reports of Adverse Events or PQCs, triage of reports before case entry into the pharmacovigilance database, coding and assessment of cases in the pharmacovigilance database, and ensuring compliance with regulatory and company requirements.To provide support to the named product portfolios and Marketing/Product Managers with an aim to defend and grow market share and market presence.To ensure compliance within the APHA / NOAH Code of Practice and the Animal Remedies / Veterinary Medicines Regulations.To provide the company with comprehensive in-house technical training at various levels to ensure that all staff are trained to their necessary level on the large animal products and markets.To provide external communication at a technical level for the company.To develop networks of benefit to the company, including liaising with stakeholders regarding the future development of product markets, both in Ireland and other countries.Major challenges of the role are:
To accurately perceive and assess strategic opportunities for the company to support sales activity and actively input into commercial development.To provide a sound technical product servicing function, efficiently dealing with clients' queries and complaints while balancing the best interests of the company with those of the client.To achieve the most effective allocation of time to the various accountabilities within the job holder's remit.To ensure all company literature reflects a true and accurate technical representation of the products and activity of the company.RequirementsStrong Planning and Organising skillsIn-depth knowledge of the veterinary marketIn-depth knowledge of pharmacovigilance legislation and guidelinesWide-ranging and sound communication skillsAbility to work well within a high-performance team structureAbility to work under pressure to deadlinesSound interpersonal skills for dealing with a wide range of people in a variety of situationsAbility to communicate (verbally and in writing) clearly and succinctlySelf-starter with drive and focusSound commercial acumen with high levels of integrity and trustworthinessSound IT and software skillsEducation & QualificationsRegistered veterinary practitioner with at least three years' experience in general practice with a relevant industry qualification.
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