Celtic Careershas partnered with an Irish organisation with an international presence to recruit an experienced Sales / Business Development Co-Ordinator to join their team inDublin West. Responsibilities: Work closely with the leadership team to oversee the day-to-day coordination of the field and internal service team and activities Act as a communication channel between the leadership team and other areas of the business to enable the efficient execution and management of daily tasks manage vendor relationships. Provide feedback to management team on any points that should be addressed, for example: operational and/or commercial issues, human resources, health & safety etc Support HR with recruitment activities Facilitate regular performance check-ins and appraisals with teams Monitor and track performance management Orchestrate training, coaching and development of team members Monitor time and attendance of team members Support the business with ongoing initiatives to achieve Customer Service Excellence Provide a point of contact for our customers who require escalation or additional support Take ownership for resolving customer queries Coordinate monthly / quarterly Service team meetings to ensure strong working relations and close alignment between all team members Initiate meetings with key customers and service Team to build stronger relationships Implement the commercial excellence model to ensure alignment and effective communication between Service and Commercial teams Organise the monthly business development meetings and personally follow up and close out any actions from the meeting Manage and maintain the Salesforce database for the company, acting as the liaison between the commercial and service teams Support the technical sales team by issuing quotations Provide data and reporting Service office management Provide an internal point of contact for the field-based service teams Recommend and implement innovations to improve the effectiveness of the service business teams Requirements: Experience with Salesforce Experienced working in a face paced sales / service / customer service environment. Resourceful and assertive self-starter who can work on their own initiative. Renumeration Package: Dublin West location Hybrid work model Excellent salary on offer 20 Days Annual Leave (Increasing with service) Bonus Scheme Company Pension Scheme Paid Health Insurance Health and Well-being Allowance Financial Further Education Support If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Celtic Careers is proud to be an Equal Opportunity Employer. Call the number above to discuss the vacancy in confidence. By submitting your CV or personal details, you are providing Celtic Careers consent to process your personal data. In order to service you as a candidate this is required. Celtic Careers may contact you from time to time regarding further opportunities. Celtic Careers will not share your data with third parties without your prior consent. You can withdraw your consent at any time by emailing us at the email address above. For further information please see our Privacy Statement on our website. Business Development Administrator Business Development Executive Sales Administrator Sales Co-Ordinator Internal Sales Executive Sales Account Manager Service Administrator Account Manager Skills: Salesforce Service Manager Commercial Manager Business Development Sales Co-Ordinator Benefits: Pension Health Insurance
