Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job DescriptionServiceNow is looking for a high achieving Lead Development Representative (LDR) to join our expanding Global Sales Development team. You will play a role in qualifying leads, profiling prospects and customers and giving feedback on which campaigns generate the best leads. Working in collaboration with Sales Development Reps and Field Sales professionals, your primary goal is to identify and qualify opportunities for the team you support.
What you get to do in this role: The Lead Development Representative builds sales pipeline while achieving monthly, quarterly and annual goals.
Follow up on Marketing-generated leads to qualify them for potential Sales opportunitiesManage all inbound leads to Sales acceptanceWork with Marketing in completing multiple demand generation campaignsInvite and bring attendance to company events and regional trade showsUnderstand how ServiceNow solutions address customer pain pointsResearch target accounts for prospecting activities, building prospecting contact lists and company/account mappingsMaintain contact information within the CRM, providing the account team with information to ensure opportunities are understood and next steps are identifiedUse our technology to manage marketing leadsQualificationsTo be successful in this role you have: A creative and customer-focused mindsetA basic understanding of Cloud computing and SaaS offeringsAbility to differentiate ServiceNow to customersTravel for training or meetings may occasionally be requiredNative/Fluent Italian speaker
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