Job Title: Sales Executive
Division: Cpl Institute
Start date: Immediately
Location: Swords, Co. Dublin
Reporting to: Senior Manager
Summary of Role The primary focus of this role is the generation of sales for the Cpl Institute with a focus specifically on building relationships with new clients and maintaining relationships with our existing clients nationwide.
Achieving sales targets, pipeline building and successful conversion to sales are some of the metrics of this role which indicate the post holder's success.
The role includes:
• Development of a Sales Action Plan including targeting clients for sales development
• Ensure that the company's database of current and lost customers is reviewed and a systematic schedule of visits, conversion to sales and cross selling of services is delivered.
• Identification and targeting of new customers delivering holistic sales opportunities and execution of same
• Ensuring the resources are available to deliver the services required by our clients and appropriate communication with stakeholders to ensure this is the case.
• Appropriate reporting of sales operations including, outbound calls, emails, client drops, visits, conversions in line with the outbound Sales Action Plan devised and agreed with the Operations Manager.
• Accurate and effective pipeline forecasting weekly and monthly to ensure performance to expectation.
• Effective relationship management with the Training Coordinators to ensure all sales information required to deliver our services professionally are given on a "Right First Time" basis including billing information and PO's.
• Effective internal and external relationship management
• Development of one's own network by attending appropriate networking events, development and maintenance of own professional networking sites such as LinkedIn.
• Continuous professional and personal development in line with the evolving offering of the organisation and your ability to capitalise and develop with it.
• Positive and proactive relationship management with the Learning and Development functions to ensure appropriate product knowledge and competence development.
Education/Professional Qualifications: • Health and Safety experience / training would be advantageous.
• Formal training in MS office applications would be advantageous.
• Proven Track Record in Account Management and Sales
Experience / Skills required: • Experience in a fast-moving commercial environment where high levels of professionalism and accuracy are required.
• Excellent interpersonal skills and relationship development skills
• Ability to interact and influence at all levels.
• Self-starter with initiative, drive and follow through.
• Exceptional personal discipline to ensure adherence to sales plan, delivery and follow through for clients and effective service delivery.
• Excellent attention to detail
• Ability to work to deadlines.
• Ability to work to KPI's, develop appropriate pipelines and reporting functions.
• Excellent customer focus.
Personal Qualities: • Excellent communication skills written, verbal and para-verbal.
• Excellent attention to detail
• Takes responsibility for own actions and successfully organises own workload to produce accurate work and effectively meet expectations.
• Self-starter – demonstrates enthusiasm and commitment to work.
• Ability to adapt to change, and to development prudent action plans to execute appropriate outcomes for the business.
• Meeting sales goals, negotiation, selling to customer needs, motivation for sales, sales planning, building relationships.
This role is three days in the office (Swords, Co. Dublin) and two days from home.
However, you may be required to work a fourth or fifth day in the office weekly depending on operational requirements from time to time.
You will also be required to meet new and existing clients from time to time at their premises.
If you wish to apply for this role, please send an updated copy of your CV to Chloe Kelly via ****** with the reference JO-2412-544606 in the subject bar of your email.
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