Sales Support Administrator D22

Our client is a world leader based in Clondalkin, Dublin 22 and is currently recruiting for an experienced Sales Support Administrator to join their team.
This is a permanent role and salary is circa €38k plus bonus, pension and WFH options.
KEY DUTIES OF THE ROLEOrder processingAnswer customer queries relating to quotations, stock availability, order status, pricing etc.Ensuring that strong customer relationships are developed and maintained to maximise sales while continuing to build brand profile.Analysis of customers' Back Orders on a daily basis.Take full responsibility for and management of the necessary allocated accounts, always ensuring that the needs of the business are a foremost consideration.Help implement marketing and call out campaigns as required.Ensure all necessary administration and associated duties are completed in a timely and efficient manner.Support and coordinate with the various internal departments as required.Quickly gaining a detailed understanding of the Exertis and Apple ways of working.Drive innovation and process improvement within the total Exertis Apple retail business.THE IDEAL CANDIDATE:Ideally 1-2 years telesales experience.Very strong communication and influencing skills, specifically regarding telephone manner.Results driven with high levels of accuracy, drive, energy, and the ability to work on own initiative.Ability to balance working on your own and as part of a team in a pressurised environment to demanding objectives.Ability to build relationships to support team members, share resources and knowledge, and collaborate with others to achieve goals.Commercial acumen/awareness.General computer literacy in Microsoft Word, Excel, and Outlook.
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