Sales Support Administrator D22

Our client is a world leader based in Clondalkin, Dublin 22 and is currently recruiting for an experienced Sales Support Administrator to join their team.
This is a permanent role and salary is circa €38k plus bonus, pension and WFH options.
KEY DUTIES OF THE ROLEOrder processingAnswer customer queries relating to quotations, stock availability, order status, pricing etcEnsuring that strong customer relationships are developed and maintained to maximise sales while continuing to build brand profileAnalysis of customers' Back Orders on a daily basisTake full responsibility for and management of the necessary allocated accounts always ensuring that the needs of the business are a foremost considerationHelp implement marketing and call out campaigns as requiredEnsure all necessary administration and associated duties are completed in a timely and efficient mannerSupport and coordinate with the various internal departments as requiredQuickly gaining a detailed understanding of the Exertis and Apple ways of workingDrive innovation and process improvement within the total Exertis Apple retail businessTHE IDEAL CANDIDATE:Ideally 1-2 years telesales experienceVery strong communication and influencing skills, specifically regarding telephone mannerResults driven with high levels of accuracy, drive, energy and the ability to work on own initiativeAbility to balance working on your own and as part of a team in a pressurised environment to demanding objectivesAbility to build relationships to support team members, share resources and knowledge and collaborate with others to achieve goalsCommercial acumen/awarenessGeneral computer literacy in Microsoft Word, Excel and Outlook
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