Scheduler/ Service Co- Ordinator

Position: Scheduler/ Service Co Ordinator Location: Dublin South Salary: Neg DOE Scheduler Responsibilities:
Prepare Weekly Schedules for Service TechniciansDay to day planning of service engineers.Review Service Reports received from TechniciansInstruct the assistant to prepare a quotation for the customer for further materials or labour required to complete the call.Instruct the assistant to order materials to complete calls under warranty.Decide if a claim needs to be made from our suppliers for faulty materials and if so, instruct the Assistant to process the claim.Meet weekly with the Senior Manager to discuss Service Reports.Submit Invoicing/Receipts Report to the Accounts Assistant at the end of each month.Stay up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company.Manage productivity and man hour usage for live reports to Senior Manager.Scheduler Requirements Minimum 1 year's previous experience within scheduling/ planning/ service administration.Excellent communication skills in customer service and experience working as a company team member.Ability to fulfil the company's standards and values when performing scheduling tasks.Display kindness and be open to providing scheduling accommodations to customers, clients, or staff.Have an eye for detail and organisation.Ability to perform more than one task at a time and solve problems quickly.Schedule project timelines in order to predict the finish date for larger projects.
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