Position Description Schedule Support Centre is a key business function responsible for the operation of the Optimised Scheduling System in ESBN ensuring a consistent flow of work and dynamically managing the schedules for all Network Technicians availing of the SSC is also responsible for planning, managing and scheduling metering work programmes such as Pay As You Go metering processes, smart metering, microgen, and PR approved meter exchange electricity suppliers, maintaining key IT systems such as Click Schedule are also key business functions managed within the SSC.
Key Responsibilities Maintaining Click Schedules Supporting NT availability Liaising with NT's, Customers, Suppliers and other ESBN functions Support the delivery of PR5 approved meter exchange programmes Ability to work to tight deadlines and deliver results in a timely manner Support the strategic objective of automated scheduling Experience and Qualifications Essential Work in accordance with agreed guidelines, policies, and procedures Provide excellent customer service to all stakeholders Work well with other team members and actively participate in achieving team objectives Excellent communication and interpersonal skills Maintain knowledge and skills to carry out full range of duties Ability to work and share knowledge and competencies openly within team structure Demonstrate flexibility and adaptability to change Ability to learn on the job and develop new skills Self-motivated and capable of problem solving Desirable Experience of working in a customer focused environment MS EXCEL knowledge Experience of SAP IS-U Location Wilton, Cork Reporting to The successful candidate will report to the Team Leader, Schedule Support Centre Why ESB?
Opportunity to lead Ireland's transition tonet zero carbon future Progressive, hybrid working model Career developmentthrough mentoring andtraining Corporate Social Responsibility Opportunities Sports and Social Clubs Networking opportunities Credit Union Generous Pension Access to staff well-being programs Generous parental leave entitlements Strong values-based and inclusive culture Strong commitment to diversity, equity and inclusion Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted Closing date 12th September 2024 Salary Starting from €31,200 per annum Note: Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, To be considered for this role you will be redirected to and must complete the application process on our careers page.
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