Security Personnel

We are looking for charming and thoughtful individuals with a passion for service excellence to join our team as a Doorperson / Security Personnel.

As a Doorperson / Security Personnel you will: Ensure safety and security of our guests and team membersGive our guests a highly courteous and personable welcome and departure according to the required standards and aboveProvide exceptional services to our guests by demonstrating full knowledge of our products, services and local areaWork closely with other team members, Concierge and Reception particularly during high volume periods whilst providing the highest service standard possibleRespond to incidents and accidents and ensure policy and procedures are followed and reports to managementExperience in resolving conflict through conflict managementAt least one years experience working as a Bouncer / Doorperson in a busy barSuccessful Doorperson / Security Personnel have: Excellent guest engagement skillsAn ability to bring the guest experience to life throughout the hotelThe ability to communicate and organize yourself in line with different guest expectationsA good command of English is essential, a second language is advantageousValid and in date PSA License to work on doors and barsIn return, we offer: Genuine career opportunities within our businessValuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunitiesEmployee recognition scheme through guests and fellow team membersEmployee stay rates throughout Europe (after passing probation)Staff incentives when you and the team perform!Employee Assistance ProgrammeTeam meals when on duty

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