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Overview We are looking to recruit a Senior Business Analyst to join our Financial Services Advisory Practice, working on a wide range of projects/programmes.
The individual will have experience of working on digital transformation and strategic change projects, responsible for the successful planning, execution, monitoring, control and closure of delivery for our Banking partners.
Responsibilities Engage with business users, understand problem statements, and agree on the scope of engagement.Interview product owners to understand as-is business processes and then develop customer-driven to-be processes.Support the Business by documenting process models and identifying opportunities for improvement.Ability to map customer experience using tools like personas and customer journeys.Gather and analyse statistical data from the business areas to support the business case for change.Research and analyse best-in-class industry processes to support digitization & simplification of customer journeys.Support the Business in planning and designing digital strategies encouraging customer retention and loyalty.Bring in industry experience and thought leadership to advise on trends, future operating models, and best-in-class journeys.Develop a deep understanding of the business context and marketplace that our business stakeholders are operating in.Employ process modelling techniques to capture requirements.
Work hand-in-hand with the Product Owner and Development teams to deliver process improvements.Work with multiple product owners to write & develop clear, non-implementation specific epics, user stories, and acceptance criteria.Support and contribute to the metrics-driven culture within our function.Experience and Skills Required 8+ years of experience as a Business Analyst in Financial Services.Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, and drive decision making.Experience in documenting business cases, business process modelling, and requirement elicitation through workshops.Manage projects from inception through design to delivery.An IT background with a solid grounding in technology.Experience of working in both Agile & waterfall SDLCs.Communication, group dynamics, collaboration, and continuous improvement are core – being best practice driven.2.1 or higher in a related discipline from an academic institution; Masters a plus.About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services.
We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.
As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
We are one of the leading providers of digital and AI infrastructure in the world.
NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
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