Job Title - Senior Consultant - Coupa Platform Career Level - D3 ABOUT ASTRAZENECA AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious diseases. At AstraZeneca, we're dedicated to being a Great Place to Work.
ABOUT THE ROLE AstraZeneca has integrated and transitioned into sourcing, purchasing and paying processes on a common Coupa platform with the strategic business objective to transform the way we buy and improve user experience.
This role would act as a technical business analyst by leveraging in-depth technical understanding of the Coupa Platform and its integrations. The role would act as the technical SME of the platform and would be accountable for release/change/programme management by working with the necessary stakeholders.
The role holder would report to the Platform Technical Lead.
Service Delivery Manage IT metrics for the platform as per the target (P1, P2, P3/P4 etc)Gather high-level business requirements/information, perform analysis and define technology requirements, business rules and design a solution based on completed analysis & support the development of technical solutions/changes to meet them.Demonstrate strong knowledge about the platform and its integrations to provide guidance to team members on technology/domain/application queries.Actively assess system enhancements and deploy them in accordance with the latest platform product release.Identify process improvements and implement change with clear outcomes of improvement and standardization.Undertake diagnostic work to understand specific technical issues or problems in greater depth and reveal possible solutions.Demonstrate capability around issue resolutions across the platform and a strong network with suppliers (Coupa & others), Middleware teams, Testing, ERP teams etc., to enable an efficient way of managing the platform.Manage change management & incident management end to end.Support Testing activities by triaging, scenario setting etc.Deliver platform-based projects to improve adoption of latest features.Consistently promote integration of best practices and leading trends.Coordinate and engage with key stakeholder groups across the business, Global and Local/BU functional teams and external providers.Resolve issues partnering with technical, finance, procurement teams and vendors to implement change as required.Manage and document new functionalities of the platform releases/enhancements along with the impact assessment.Support growth to new markets/new entity integration with necessary project planning and delivery.Take the lead during remediation of priority incidents (P1 & P2) and update all partners as appropriate.Proactive in identifying areas for process improvement or finding opportunities for Automation.Work within a DevOps culture and Agile Scrum methodology.Demonstrate strong networking, particularly across Middleware/ERP/SQ&T areas.Take lead on SOx Compliance documentation e.g. URS, RTM, RACM, Segregation of Duty matrix etc. and address SOx queries.Engage with platform product owner and be seated at the weekly/monthly governance calls.Send out daily/weekly progress reports.Essential Skills 10+ years of overall IT experience with strong background on supporting P2P applications.Strong experience in coordinating with the platform owners and system controllers to understand business requirements, functional requirements, and conversion of business rules into technical specifications.Experience in any P2P system as Tech SME with strong knowledge on the functionalities (Coupa would be desirable).Experience in programme & change implementation, able to work closely with stakeholders.Good understanding of SAP and integration of P2P applications.Experienced with IT Service Management tools like ServiceNow & Jira.Experience in managing and developing 3rd party business relationships.Proven ability to manage multiple projects/tasks effectively.Able to communicate at all levels within the organization and with strong communication and stakeholder management.Track record of driving simplification & continuous improvement across key business processes.Significant experience in Service delivery and processes in a complex, multinational, corporate environment required.Thorough understanding of Finance and/or Procurement processes.Strong delivery, influencing/communication skills.A self-starter with high levels of drive, energy, resilience and a desire for professional excellence.Ability to analyze/prioritize requests or issues/changes and provide the best possible solution.Good insight into IS ways of working and contractual relationships.Candidate will be qualified at a university degree level and have relevant years of experience in the domain area.Excellent understanding of P2P systems and business solutions which drive business value.Educational Qualifications UG - B. Tech /B.E. or other equivalent technical qualifications.WHY JOIN US? We're a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.
SO, WHAT'S NEXT? Are you already envisioning yourself joining our team? Good, because we'd love to hear from you! Click the link to apply and we'll be in touch as soon as we can.
WHERE CAN I FIND OUT MORE? Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/ We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
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