Senior Customer Service Administrator

My client is a market leader in the marketing and distribution of a vast range of building products in the Irish Construction Industry, who are seeking a Sales Administrator to support the wider team based out of their Dublin 10 Offices (Kylemore area). This is a permanent position, based onsite in the offices. ******. Responsibilities: • Processing incoming purchase orders, quotation requests, and customer queries by phone and email. • Processing sales invoices. • Liaising with transport carriers for delivery dates of orders and communicating this to clients. • Handle customer requirements at the trade counter. • Maintain accurate records of all quotations and orders received. • Support external sales staff as required. • Taking incoming calls and directing them as appropriate when required. • Scanning and filing duties in relation to completed sales orders. The ideal Candidate will have: • Excellent written and verbal communication skills. • IT skills associated with MS Office. • Ideally 5 year+ experience in working as a customer service support role. • Ideally 1 year+ experience in working with SAP Business One. • A strong customer focus and a drive to deliver excellent customer service. • A confident self-starter who is capable of working on their own initiative. • An ability to work as part of a team.

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