What's the opportunity? At Intercom, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You'll be part of one of our multidisciplinary Messenger teams, building and iterating on our AI-first Messenger platform.
You will primarily focus on building features in our React Messenger front end with a Rails backend. Working closely with designers, product managers, mobile engineers in Messenger, researchers, and data analysts.
What will I be doing? As an experienced engineer you will: Own problems end to end, working with design, product, and other engineers on our team to solve the biggest problems for our customers. Write and ship high quality, well tested React features for our web Messenger. Develop technical plans and contribute to our React architecture, keeping up to date with the new tools, frameworks and best practices. Be comfortable writing backend software. We use Ruby for Intercom's backend and we look for engineers to be able to unblock themselves end to end. Ship a change to production on your first day and a feature in your first week. That "day one" change is automatically deployed to production along with 100 other deployments (on average) each weekday Grow your team's capacity by mentoring other engineers and interviewing candidates. This is a chance to be an integral part of building and growing a team. What skills do I need? Experience with a backend programming language required Deep knowledge of JavaScript and React Passion for building and shipping excellent UX/UI 4+ years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team. Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Intercom are pragmatists who work closely with others on cross-disciplinary teams Benefits We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! :)
Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Regular compensation reviews - we reward great work Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. #LI-Hybrid
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