Kepak is a family-owned, future-facing food company with a rich heritage of more than 50 years of meat craft.
From the establishment of a family owned butcher shop in Dublin in 1966, Kepak has grown significantly and today the group has a turnover of €1.6bn and employs more than 5,000 people across 12 manufacturing sites in Ireland and the UK.
We have a portfolio of market leading brands including Rustlers, Big Al's, John Stone, and Celtic Beef.
At Kepak, our ambition to grow as a business is equalled only by our ambition to grow the careers and personal satisfaction of our people.
We are seeking a skilled and motivated IT Support & Infrastructure professional to join our team at Kepak Clonee.
The ideal candidate will possess a strong technical background, including SQL skills, strong networking, VMWare/Veeam and have experience in providing IT support in a manufacturing or similar environment.
As a Senior IT Support & Infrastructure Technician, you will be responsible for ensuring the smooth operation of all IT systems and equipment within the factory.
Responsibilities: Provide technical support: Offer prompt and efficient troubleshooting, problem resolution, and technical assistance to all staff regarding IT systems, software, and hardware.
Maintain and repair IT infrastructure: Install, configure, and maintain computer systems, servers, network equipment, and peripherals such as printers and scanners, switches, Access points etc User account management: Create and manage user accounts, permissions, and access rights for staff across various systems, ensuring security and compliance with company policies.
IT inventory management: Maintain an accurate inventory of IT equipment, including tracking software licenses, conducting regular audits, and coordinating with vendors for repairs and replacements.
Network administration: Technical lead in managing Kirkham's local area network (LAN), ensuring proper connectivity, security, and performance – including VLAN's, Aruba Central, Meraki WiFi setups. Sophos XG Firewall administration advantageous. Software support: Install, configure, and provide support for factory-specific software applications used across the production environment.
Documentation and training: Develop and update technical documentation, guidelines, and standard operating procedures for IT systems and train staff on their usage.
Requirements Education and experience: Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
Proven experience working as an IT Support Technician in a manufacturing or industrial environment is highly desirable.
VMWare/Hyper-V/Veeam: A good understanding of VMWare virtualisation and experience with Veeam backup and replication a must. Hyper-V advantageous.
Technical skills: Proficient in troubleshooting and resolving hardware and software issues.
Familiarity with Windows operating systems, networking concepts, and server administration.
Benefits Company Pension Further Education support - You'll have clear pathways for advancement, supported by continuous professional development and a range of learning opportunities Employee Discount Platform - All Kepak employees are entitled to access to the WrkIt platform, which offers significant discounts and cashback with hundreds of brands.
Paid Maternity Leave Refer a Friend Scheme - Earn up to Get up to €500 for successfully referring a friend or family member to Kepak Group.
Bike to Work Scheme - Purchase a bike and safety equipment through a salary sacrifice scheme which reduces your taxable income – meaning you pay less tax!
Long Service Awards - We recognise, acknowledge and award the dedication and valuable contribution of long serving employees GroceryAid Employee Assistance Program - help with a wide range of topics including mental health and wellbeing support, family and relationship advice, debt management, back to work support, and counselling for all Kepak colleagues and their families.
Subsidised canteen #IND