Job Title: Senior Line Support Technician
Department: Operations
Shift: Mid Shift: Monday–Thursday, 3:30 PM–12:00 AM; Friday, 2:00 PM–8:00 PM (39 hours weekly)
Shift Premium: 20%
Overview
A well-established manufacturing company is seeking a Senior Line Support Technician to join their Operations team.
Reporting to the Production Team Leader, this role focuses on optimizing performance, maintaining high-quality standards, and driving continuous improvement initiatives.
The successful candidate will also provide leadership support as a stand-in Team Leader when needed and play a key role in mentoring and upskilling team members.
Responsibilities: Oversee work station and line performance, ensuring effective management practices and behaviors.Maintain an active presence on the production line to monitor processes, address deviations, and ensure adherence to high standards.Implement daily improvements (Kaizen) to enhance manufacturing efficiency and stability.Collaborate with operators to uphold quality standards and identify opportunities for improvement.Drive and support Kaizen activities and yield improvement projects to reduce unit costs.Provide leadership coverage as a Team Leader when required.Assist with training production staff and maintaining accurate training records.Perform regular audits to ensure compliance with manufacturing best practices.Address downtime incidents promptly and ensure smooth resolution.Represent the team in KPI updates and meetings, communicating key performance metrics.Engage with team members to resolve process, material, and operational challenges.Contribute to problem-solving efforts, including non-conformance reports (NCRs), CAPAs, and investigations.Collaborate with engineering and other departments on new product introductions and equipment integration.Maintain compliance with health, safety, and environmental standards.Requirements: A Level 7 or higher qualification in a technical, engineering, or science-related field is preferred.Experience in a medical device manufacturing or cleanroom environment is an advantage.Knowledge of catheter and stent manufacturing is desirable.Familiarity with EH&S practices and GMP standards.Strong communication, organizational, and interpersonal skills.Proficient in Microsoft Office (Word, Excel, PowerPoint).Ability to work both independently and collaboratively.
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