Senior Machine Learning Scientist

Intercom is an AI-first customer service platform focusing on providing personalized support and operational efficiency through AI technologies. The Senior Machine Learning Scientist role at Intercom involves defining new ML features, researching appropriate algorithms, and rapidly prototyping for customer use. Collaboration is a key part of the role, working with product and design teams to ensure the efficacy and integration of machine learning solutions. The chosen candidate will apply cutting-edge and classic machine learning techniques to real-world problems, impacting customer interactions significantly.

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