Senior Pensions Administrator

Outsourcing is a global line of business at WTW whose revenue is primarily driven from providing outsourced pension administration services to occupational pension funds.
We have worked with some of the world's leading organizations for over 25 years to provide benefit administration and outsourcing to over five million participants across the globe.The RoleWorking as part of a team you will be responsible for providing a reliable and high standard of administration support on a portfolio of clients.
Help to provide an efficient, professional service to meet all client/members' needs Maintenance of accurate and up to date scheme records Preparation of individual calculations and benefit statements Processing individual member queries Be a point of reference for standard automated cases Deal with queries and requests by the use of standard letters Identify areas where the service to clients/members could be improved  Build a relationship with the team members and clients  Monitor own and team workflow to ensure service levels are achieved Assist in more complex / project work At WTW, we trust you to know your work and the people, tools and environment you need to be successful.
The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients.
Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.