Job Description: CUSTOMER Develop new solutions as required for engineering programs and projects within assigned areaDevelop new features and perform unit/component tests for new application development initiatives aligned to business needs and in accordance with technology architecture standardsSupport business enquiries and activities through execution of small enhancements and break/fix implementations (e.g., source code changes). May also be responsible for peer code review.Work with technology partners to ensure the configuration and custom components meet application requirements and performance goalsAnalyze the technical requirements to recommend pragmatic and sound engineering-specific solutions for own area; may be involved in coding/story estimatesWork with other stakeholders and internal technology partners to ensure engineering solutions meet technical direction, requirements, performance, time-to-market, and innovation goalsMonitor product lifecycles, ensuring specifications and functionality support business objectives and engineering decisions, undertaking re-development where requiredDocument and verify system components, applications, system infrastructure, security, integration, operability, and engineering-related architecture designs associated with a program or projectParticipate in quality management reviews, particularly reviews of designs, prototypes, and other requirements work products to ensure they fulfill the requirementsCreate and maintain quality code, ensure defect-free programming consistent with standards; provide code maintenance and support during testing cycles and post-production deployment and participate in reviewing peer codingProvide technical expertise during Incident management, analyze incident reports and outages, perform impact assessments for incidents, and facilitate internal and external communication throughout incident resolutionParticipate in identifying and recommending development/testing solutions/tools in support of project/application objectivesAssist in the development/maintenance of comprehensive processes for prevention of issues and participate in problem determination and timely resolution of incidents applying appropriate quality measuresSHAREHOLDER Adhere to enterprise frameworks or methodologies that relate to software engineering activitiesEnsure respective programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business prioritiesCollaboratively engage with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defectsActively seek and support continuous improvement and automation opportunities within the engineering practiceConduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, and assess the effectiveness of programs/policies/practicesIdentify opportunities to minimize cost, provide recommendations, and/or deliver corresponding strategic solutions to support cost-effectiveness and enhance stakeholder experienceConduct code reviews to ensure adherence to quality, standards compliance, reusability, and ease of maintenance, Operational Readiness Reviews, and supporting gating and review sign-offs for solution designMonitor service, productivity and assess efficiency levels within own function and implement continuous process/performance improvements where opportunities existLead/facilitate and/or implement actions/remediation plans to address performance/risk/governance issuesActively manage relationships within and across various business lines, corporate and/or control functions, and ensure alignment with enterprise and/or regulatory requirementsProtect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk activities as necessaryKeep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impactsMaintain a culture of risk management and control, supported by effective processes in alignment with risk appetiteEMPLOYEE / TEAM Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation, and teamwork, and ensure timely communication of issues/points of interestProvide thought leadership and/or industry knowledge for quality engineering best practices and participate in knowledge transfer within the team and business unitKeep current on emerging trends/developments and grow knowledge of the business, related tools, and techniquesParticipate in personal performance management and development activities, including cross-training within own teamKeep others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activitiesActively mentor and enable team members by sharing knowledge and leveraging engineering best practicesSupport the team by providing guidance and proactively identifying and resolving issuesLead, motivate, and develop relationships with internal and external business partners/stakeholders to develop productive working relationshipsContribute to a fair, positive, and equitable environment that supports a diverse workforceAct as a brand ambassador for your business area/function and the bank, both internally and/or externallyBREADTH & DEPTH Advanced knowledge of specific domain or range of engineering frameworks, technology, tools, processes, and procedures, as well as organizational issuesPerforms complex to difficult technical tasks independentlyAdvanced knowledge of technology, tools, various programming languages, processes, and proceduresDevelops program specifications; adapts, integrates, codes, tests, and debugs programs; and is responsible for executingUses existing procedures to solve routine problems; makes limited exceptionsGenerally reports to a Practice leadEXPERIENCE AND / OR EDUCATION Strong academic background (e.g., computer science, engineering)3-5 years relevant experience
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