LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through health testing, virtual care, genetic sequencing, and medication delivery for a wide range of health and wellness conditions. LetsGetChecked's end-to-end model includes manufacturing, logistics, lab analysis, physician support, and prescription fulfillment. Founded in 2015 and co-headquartered in Dublin and Atlanta, LetsGetChecked empowers people to take control of their health and live longer, happier lives.
Position Description: We are seeking a skilled IT Administrator with 4 years of experience to manage and support our IT infrastructure. The ideal candidate will have extensive knowledge of both Microsoft and Apple operating systems, network management, user support, and experience with various tools such as Jira, Atlassian, Google Workspace, Microsoft Office 365, and more. You will play a critical role in maintaining our network, ensuring smooth operations of VoIP, managing security systems, and supporting remote workers.
Location: Remote with occasional travel to Northern Cross & Adelphi House
Job Type: Full-Time
Experience Level: 4 Years
Key Responsibilities:System Administration:Deliver excellent customer service in the enterprise, and an ability to work under pressureManage and maintain Microsoft and Apple operating systemsAdminister and troubleshoot Google Workspace and Microsoft Office 365 environmentsSupport user authentication and device management using JumpCloudOversee IT documentation and ensure accurate change management recordsUser Support & Onboarding:Provide hands-on IT support to employees, including remote workers, ensuring hardware and software issues are resolvedOnboard and offboard new users, ensuring access to necessary systems and tools like Slack, RingCentral, and Google WorkspaceNetwork & Security Management:Knowledge of subnets, wireless and firewallsManage RingCentral VoIP systems for seamless communicationAdminister Verkada camera and door controller access systems for physical securityDevice Imaging & Management:Image, deploy, and maintain devices for both on-site and remote employees, ensuring all equipment is configured correctlyManage device inventory and ensure timely hardware upgrades and replacementsAdminister and manage Slack, ensuring proper integrations and user managementSupport and configure Atlassian tools including Jira for project tracking and Confluence for documentationDocumentation & Change Management:Maintain detailed documentation for system configurations, network topologies, and IT policiesFollow ITIL-based change management processes to ensure system stability and minimize downtimeOur Preferred Qualifications: 4 years of experience in an IT administrator role or equivalentStrong experience with Microsoft Windows and Apple macOSProficiency in Google Workspace and Microsoft Office 365Experience with Jira, Confluence, and Atlassian toolsKnowledge of network infrastructure including subnets, firewalls, and network troubleshootingExperience with device imaging and deploymentFamiliarity with JumpCloud Directory, Slack, and RingCentral VoIP systemsFamiliarity with Verkada camera systems and door access controlStrong communication skills with the ability to support and onboard new usersExperience supporting remote workers and distributed teamsKnowledge of IT security best practicesWhy LetsGetChecked At LetsGetChecked, we are revolutionizing healthcare by making it more accessible, convenient, and personalized. Our mission is to empower individuals with the knowledge and tools they need to manage their health proactively, so they can live longer, happier lives.
By joining our team, you will be part of a dynamic and innovative company that is dedicated to improving lives through cutting-edge technology and compassionate care. We value our employees and invest in their growth, offering opportunities for professional development and career advancement. Together, we can make a meaningful impact on the future of healthcare and help people take control of their health journey. Join us in our commitment to transforming healthcare for the better.
Our Commitment to Diversity, Equity, and InclusionAt LetsGetChecked, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive.
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