What this Job Entails: The System Administrator is expected to facilitate operational support to and on behalf of the assigned team.
The assigned team supports and maintains a variety of large and global scale systems for building management and physical security operations.
The skill set required is industry typical 'systems administration', including working knowledge of various networking systems.
Work is ticket based, and the team would be expected to procedurally work through tickets (submitted via a template) to resolution.
Scope: Applies company policies and procedures to resolve a variety of issuesWorks on problems of moderate scopeReceives general instructions on routine work and detailed instructions on new projectsYour Roles and Responsibilities:Responsible for planning the server onto racks, arranging the server mountingInstall the operating systems for new mounted serversResponsible for reinstalling the server operation systems, solving the abnormalities.Responsible for the daily server maintenance, troubleshooting, repair and follow-up break-fix of the server and other hardwareMaintain data on internal systems including asset management, ticketing, rack related dataWork with remote vendors or other teams to solve hardware batch failures and problemsOn call on duty, responsible for dealing with the problems raised by the business owner sideCollect and check online assets status or issuesErase drives or other configurations for retiring or relocating servers.Provide retrofitting or test feedback for tools/systems/platforms.Submit and track the part RMA or media destruction processServer network troubleshootingServer lifecycle managementOther server operation related workTidy and escalate problems to senior SOERequired Qualifications/Skills:Bachelor's Degree or Diploma in Computer science, Electrical engineering or any other relevant fieldsStrong ability to work under pressure; Strong learning ability, broad technical interest;Strong sense of responsibility, full of enthusiasm for workGood communication skills in English, good team work spirit; Has ability to work independentlyKnowledge of the interdependencies of server functions and technologiesCan understand and run simple Shell/Bash scriptsFamiliar with Linux system, able to locate hardware faults; Strong analytical and problem solving skillsBasic network knowledge concepts - MAC, Subnet, TCP/IP; Ability to perform general troubleshootingKnowledge of out-of-band/lights-out server communication methods, such as IPMIPreferred Qualifications: Automation and scripting experience Physical Demand & Work Environment:Must have the ability to perform office-related tasks which may include prolonged sitting or standingMust have the ability to move from place to place within an office environmentMust be able to use a computerMust have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
