Service Advisor (Cork)

Our client are currently seeking a Service Advisor to join their team.
Duties and Responsibilities: Meet and greet service customers promptly in a professional and courteous manner upon their arrival at the service department.
Inspect customers vehicles and refer to service history to accurately identify and verify all service needs.
Ensure that customer concerns are properly captured on the job card.
Monitor the progress of vehicles being serviced throughout the day.
Communicate with customers to receive approval and authorisation regarding any changes in cost estimates, promised delivery times, or recommended services.
Collaborate closely with the Workshop, Service Reception, Warranty, and Parts Department.
Requirements: Excellent customer service skills with a professional appearance and work ethic.
Prior experience as a service advisor in the motor industry is advantageous.
Strong verbal and written communication skills.
Full drivers license.
Rewards: Comprehensive training provided in partnership with Volkswagen Ireland.
Attractive remuneration package, including bonus opportunities.
Skills: Customer Service Warranty