Service and Warranty Administrator – Motor Trade, Maynooth Are you a dynamic, proactive and solution focused Motor Trade Service and Warranty Administrator looking to join a well-established, super-successful motor repair and maintenance organisation?
This organisation, based in Kildare, is looking to hire the brand new role of Service and Warranty Administrator to support their team in their ongoing endeavour of providing excellence to their customers, whilst supporting their continued success and growth.
As their new Service and Warranty Administrator, your primary function will be to manage the coordination and processing of warranty claims, alongside the reporting and collection of such data. You will use this information to provide guidance and assistance to the aftersales and broader team.
This is an excellent permanent opportunity for a driven, highly organized individual with relevant Service and Warranty experience within the motor trade. This role is perfect for someone who thrives in a fast-moving environment.
As their new Service and Warranty Administrator, you will be responsible for: Improving the quality and processing of claims and relating dataMonitoring and reporting on the returns of warranty parts and dataPreparing reports based on warranty claims, expenditure, warranty trends, etc.Supporting the MD and management with administrative tasks and dutiesGenerating KPI reports with a focus on performance standards and trendsProviding advice and assistance to the aftersales teamImplementing warranty standards and compliance with factory standardsLiaising with technicians to confirm justification on claimsDeveloping systems and processes to implement throughout the business, both in back office and workshopWorkshop control – opening jobs, managing clock in / clock out, coordinating movement of vehicles, invoicing, etc.The skills you need to join the team as Service and Warranty Administrator include: Essential Criteria: Previous experience in the Motor trade is ESSENTIAL for considerationExperience in or exposure to workshop managementExperience in working with motor based claims and warrantiesDesirable Criteria: Administrative experience at a senior level in a similar roleStrong Outlook and Diary Management skillsAbility to manage multiple stakeholder needs with easeWhat's on offer? Permanent job in MaynoothSalary €60,000 - €65,000 DOE21 days Annual Leave*Due to the nature of this role, this position would be fully office based – hybrid work would not be available.
What's next? Please apply now by sending your CV to ****** and I will reply to your application in due course.
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