Service Engineer

**RGI qualification required for gas boiler services** Key Responsibilities: Servicing and Maintenance: Perform routine servicing and maintenance of heat pumps and gas boilers, ensuring optimal performance and efficiency.
Diagnose and repair faults in heating systems promptly and professionally.
Customer Interaction: Communicate effectively with clients to explain the work being carried out and provide advice on system maintenance and upgrades.
Maintain a professional and approachable demeanor to build trust and ensure customer satisfaction.
Compliance and Safety: Ensure all work complies with industry regulations, including gas safety standards.
Adhere to all health and safety guidelines and company policies on-site and during service visits.
Documentation: Accurately complete all required updates, including service reports and timesheets.
Provide detailed feedback on system conditions and escalate complex issues where necessary.
Technical Expertise: Stay updated on the latest developments in heat pump and gas boiler technology.
Utilize diagnostic tools and equipment to identify and resolve issues efficiently.