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At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
A fantastic opportunity to join our team Trane Ireland team in Dublin. The role will be providing a key interface between customers, service back office and technicians dealing with a high volume of orders and enquiries, coordinating multiple and at times conflicting priorities to ensure customer satisfaction.
To provide electrical and mechanical repair/service to all Chiller/Rooftop equipment (compressors, driers, EXVs, TEVs, control panels) at customers premises.
Job Summary: A fantastic opportunity to join our team Trane Ireland team in Dublin. The role will be providing a key interface between customers, service back office and technicians dealing with a high volume of orders and enquiries, coordinating multiple and at times conflicting priorities to ensure customer satisfaction.
To provide electrical and mechanical repair/service to all Chiller/Rooftop equipment (compressors, driers, EXVs, TEVs, control panels) at customers premises.
Responsibilities: To attend customer's site to perform preventative maintenance on all Chiller/Rooftop equipment Maintain verbal and written communications with customers and others as seen necessary in a professional manner Consult with the technical or office-based personnel to achieve a clear understanding of specific job requirements as necessary Consult with the coordinators to ensure that all services under contract are completed to meet the detail of the contract and to the correct timeframe Consult with customers to ensure that any work conducted is with their approval Request additional parts on a timely basis to enable a proper timely workflow Inform co-ordination of any completed work or delay in works in a timely manner to enable the allocation of the next job avoiding any lost time Complete the electronic Engineers' Job sheets Operate according to the guidelines given the Health & Safety Legislation Ensure all general and site safety issues are adhered to Relate any specific training needs Qualifications: Previous experience as a technician in HVAC business. Project Management qualification or experience Excellent phone and people skills Ability to work under pressure Strong verbal and written communication Key Competencies: Ability to work confidently and efficiently with Microsoft Word, Outlook, PowerPoint, Excel & Access to produce correspondence and documents and to maintain presentations, records, spreadsheets, and databases Effective communication skills both oral and written Highly client-driven and initiative-taking Commercial acumen Flexibility and pragmatism in respect of the demands of the role and the seasonal nature of the business Strong Technical Bias to problem solving
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 469272 Trane Technologies is a diverse and inclusive environment. We are an equal opportunity employer and are dedicated to hiring qualified protected veterans and individuals with disabilities.
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