The primary objective of the SLP Specialist is to provide security services, investigation, and asset protection in the designated area of responsibility, assist in mitigating shipment loss, and maintain customer satisfaction in accordance with India Security and Loss Prevention guidelines and policies.
The role is cross-functional and requires collaboration and influencing ability with stakeholders from business and operation functions. SLP Specialist's day-to-day activities involve planning, organizing, coordinating, implementing, and executing processes and procedures laid down by the organization and the SLP function. The SLP specialist will carry out investigations, data analysis to identify defects, and take corrective actions. Identify potential pilferage opportunities and organized fraud and work closely with the concerned stakeholders to mitigate the causes of losses. Optimum utilization of resources to ensure and maintain high quality and timely support to Business teams. Conduct risk assessments and process audits for the respective sites and work in accordance with the security policies and guidelines.
Key job responsibilitiesSecurity and LP Operation: Implementation of Loss Prevention procedures and practices in Amazon sites.Audits and Compliance: Conducting the SLP audits & implement the SOPs; Preparation of Documents for Internal & External Audits; Surprise Check and reports.Process Improvement & Loss Prevention Program: Process Review, Gap analysis & Necessary Improvements; Weekly, Monthly and Quarterly Assessment; Loss Prevention Reporting; feedback from Internal and External Stakeholders.Loss Prevention Analysis and Investigation: Weekly loss trend analysis, identifying the defects and working on loss input reduction; Conduct investigations by working closely with RCX and AMZL/OPS team and support functions in SLP related areas; Delivering and meeting weekly Investigation targets and shrink targets. About the teamThe Loss Prevention (LP) team is responsible for leading the effort to efficiently and effectively provide security services and asset (lives, buildings, equipment, inventory, data, and intellectual property) protection in a designated area of responsibility. Amazon's LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction.
BASIC QUALIFICATIONSUniversity degree level or equivalent through experience and professional certification.A minimum of 7-10 years in Security and Loss prevention role, law enforcement, or security-related profession.Extensive and up-to-date knowledge of Shrink management and Data Analysis.Experience in managing or coordinating security investigations of complex nature.Knowledge of information security processes and systems.Experience in security auditing. PREFERED QUALIFICATIONLoss Prevention Experience.Investigation/Security related Certifications.Emergency Response / Crisis Management.Training & Development.
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