Job Description We're looking for a SMB Account Manager to join Procore's Sales team. In this role you'll serve as the main point of contact for existing small and medium business accounts while also leveraging your understanding of Procore's products and processes to maximize renewals and expansion. You'll collaborate with Customer Success and other Sales members to maintain and expand our customer revenue base.
This position will be based in our Dublin office. We're looking for someone to join us immediately.
What you'll do: Timely follow up and qualification of new opportunities from either customer requests generated by marketing, or leads developed by our Customer Success team
Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
Develop and execute prospecting plans for territory development to establish rapport, build relationships, and create opportunities
Network and research accounts, identify key players, generate interest and obtain business requirements
Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
Upgrade and expand product offerings to current SMB customers in your immediate book of business
Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
Achieve or exceed monthly and quarterly targets
Obtain repeat business, referrals, and references by applying an understanding of the unique requirements of your customers
What we're looking for: BA/BS or equivalent experience preferred
Demonstrated success in software sales within the SMB market, ideally in a B2B environment
Experience using a consultative, solution-based sales methodology desired
Proven record of success in an inside sales based selling model
Ability and resilience to work in a fast-paced sales environment
Ability to develop trusted relationships
Post-sale revenue expansion experience preferred
Proficiency with G Suite products and online collaboration tools
Experience with CRM and opportunity management systems, preferably Salesforce.com
Proven ability to develop and manage pipeline and forecasting
Additional Information Perks & Benefits You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings:
Health: Private medical insurance for yourself and immediate family with no excess payments
Life and income protection insurance
Quarterly wellness stipend
Wealth: Company pension plan
Employee stock purchase plan
Leisure: 25 days of paid holidays per year (in addition to public and company holidays)
Enrichment: Employee learning and development programmes, and friends and family events
About Us Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, civil status, family status, sexual orientation, religion, age, disability, race, traveller community, or any other classification protected by law.
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