TikTok is the leading destination for short-form mobile video.
At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us?
Creation is the core of TikTok's purpose.
Our platform is built to help imaginations thrive.
This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
Status quo?
Never.
Courage?
Always.
At TikTok, we create together and grow together.
That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered!
From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
Our SMB Elevate team are responsible for prospecting, qualifying, pitching and closing high potential advertisers and marketing agencies for the TikTok Ads Platform.
You will consult with decision makers to help them incorporate TikTok Ads into their marketing strategies, collaborate closely with cross-functional stakeholders to develop best practices for client acquisition and sales, while building and managing a pipeline of opportunities, establishing new client relationships, focusing on revenue and bottom line business impact.
Success in this position requires a passion for sales, supporting businesses, generating new business, and the ability to thrive in a fast-paced, team-focused environment.
Responsibilities:- Manage customer expectations and maintain high engagement on the platform- Develop business growth of the assigned territory through different programs and initiatives- Drive revenue for TikTok by supporting scalable sales programs across a variety of direct clients and agencies.- Drive product adoption and educate clients and agencies in a scalable fashion.- Work towards strategic goals while providing an excellent customer experience- Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.- Serve as the ambassador of TikTok for all adoption related activities- Proactively seek for new ways to bring added value to your customers and colleagues Minimum Qualifications:- As this role covers the DACH markets (Germany, Austria, and Switzerland), excellent verbal and written English and German communication skills are essential for this roles success.
- Experience in sales and/or business development environment- Bachelors degree or equivalent work experience- Experience in pipeline building through prospecting and outreaching to new customers- Must be able to handle confidential and sensitive information with honesty and integrity Preferred Qualifications: - Ability to think independently and strategically to propose recommended solutions to c-level executives and/or marketing decision makers- Proven track record of exceeding performance targets - Understanding of digital advertising & campaign management
