Snr Digital Advertising Client Solutions Manager– Nordic MarketsDublin, Ireland
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Date posted
Job number: 1786724
Work site: Up to 50% work from home
Travel: 0-25 %
Role type: Customer Success / Advertising Client Success
Employment type: Full-Time
OverviewDo you enjoy working in a multinational team?
Are you passionate about Digital Advertising?
The EMEA Microsoft Advertising team is the organization for you.
Microsoft Advertising empowers all advertisers around the world to reach their maximum potential through paid search and Display solutions on our platform.
If you have a growth mindset and love building great relationships with customers, then you will feel right at home in our team.
You will be part of a fun and energetic team with an amazing culture.
People, growth, and career development are in our nature, and we look for individuals that share those values.
As a Senior Digital Advertising Client Solutions Manager, you will manage your own portfolio of Corporate advertisers, ensuring our Microsoft Advertising offering is valued and understood.
We are seeking top-performing individuals with digital paid media advertising experience who can drive revenue and increase client satisfaction by owning the day-to-day client management and driving campaign-level budget upsell and optimization opportunities that align to ROI goals of clients and drive incremental revenue, by linking customers' needs and objectives to our solutions, building personable and trusting relationships that increase customer satisfaction.
Microsoft's mission is to empower every person and every organization on the planet to achieve more.
As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
You must be currently a tax resident of Ireland for this position.
QualificationsRequired Qualifications: A minimum of 5 years of proven experience in commercial environments and demonstrated ability to manage and maintain client relationships effectively.Bachelor's Degree in Sales, Marketing, or a related field with at least 5 years experience in a sales role in Advertising / Marketing with a focus on online media, search advertising, or Search Engine Marketing Sales.OR Master's Degree in Business Administration in Sales, Marketing, or related field with 5 years proven experience in Sales and Advertising/Marketing with a focus on online media, search advertising, or Search Engine Marketing Sales.OR solid experience in Sales and Advertising/Marketing with a focus on online media, search advertising, or Search Engine Marketing Sales with a minimum of 5 years experience.Demonstrated experience in search, display, and/or programmatic advertising.Effectively navigate through ambiguity and complexities related to client management.Skilled in using data to influence through engaging presentations and clear written communications.Technology Passion: Enthusiasm for technology as a driver of client and company growth.Proven track record of exceptional performance, high productivity, communication skills, and meeting deadlines.Ability to understand client needs and deliver customized, data-driven, client-focused pitches and solutions.Curiosity about the evolving advertising industry.The role will be for the Nordics market and therefore fluent English is required.
Proficiency in a second Nordic language or Dutch is advantageous.ResponsibilitiesLeverage customer engagement strategies to build solid relationships with clients and act as a subject matter expert on industry and competitive knowledge that includes current and emerging trends.Own the day-to-day management for newly onboarded & existing clients, execute campaigns, and coordinate with internal resources for execution of core tasks.Pursue optimizations to deliver quota expectations, drive campaign-level budget upsell and optimization opportunities that align to ROI goals of the client, and drive incremental revenue by leveraging internal insights and tool-directed tactics to inform and prioritize upsells and optimizations.Be a fluent advocate of the Microsoft Advertising, educate clients on how the Microsoft Advertising platform and existing features help them to reach their business goals, and ensure regular client engagement with the platform.Ensure timely and proactive management of client escalations by effectively leveraging Account Executive and internal partner network to resolve day-to-day technical and account escalations and revenue blockers.Continually strengthen Microsoft Advertising and Digital Media Industry expertise, taking personal accountability for career and personal development.Create a collaborative, trust-based work environment where differences in communication style are considered and the perspectives of others are respected and valued.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work:
Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connectMicrosoft is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances.
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