Software Development Engineer, Amazon Connect, AWSJob ID: 2849866 | Amazon Development Center U.S., Inc.
As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations.
We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges.
We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions.
Interested in Machine Learning (ML) and Artificial Intelligence (AI)?
Do you want to join a brand-new ML team building AI features that will disrupt the industry?
Do you enjoy dealing with ambiguity and working on hard problems in a fast-paced environment?
Our team is leading the AI features in Amazon Connect.
We are a team of scientists and AI/ML engineers working on multiple AI/ML projects in Amazon Connect.
We use state-of-the-art science and engineering practices to solve hard problems for our customers in contact center operations, management and optimization.
We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud.
The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow.
You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus.
As an Engineer on our team, you'll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS.
You'll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.
This team is a great fit for youYou enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.You'd like to be directly responsible for solving real customer problems.You are a passionate learner and are motivated to take on new challenges.You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences.
Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services.
BASIC QUALIFICATIONS3+ years of non-internship professional software development experience2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experienceExperience programming with at least one software programming languagePREFERRED QUALIFICATIONS3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experienceBachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Posted: October 18, 2024 (Updated about 5 hours ago)
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