Louis Fitzgerald Group - The Imperial Hotel Location: The Imperial Hotel, 76 South Mall, Cork, Ireland, Co Cork, T12 A2YT
Date Posted: 27th August 2024
Closing Date: 13th September 2024
Job Type: Full time
Salary: Based on Experience
About the roleWe are seeking an experienced and passionate Spa Manager to oversee the daily operations of our luxurious spa, ensuring the highest standards of service and guest satisfaction. Join the historic Imperial Hotel Spa team and take the opportunity to make your mark in the urban spa market. Contribute to creating unforgettable spa experiences for our esteemed guests which has made us one of the top-rated spas in the Munster region!
Responsibilities:Spa Operations: Ensure smooth day-to-day operations of the Escape Spa.Oversee scheduling, people management, and inventory control.Consistently exceed guest expectations in service and treatments.Maintain exceptional standards in our Spa and onsite fitness centre.Ensure a welcoming, clean, and well-maintained environment for our guests.Provide coaching, motivation, and professional development for the spa and leisure team.Foster a positive, collaborative, and high-performing work environment.Plan and drive the department's profitability through strategic planning, budgeting, and revenue generation initiatives.Guest Experience: Stay abreast of the latest spa and wellness trends.Curate innovative treatment menus and service offerings to enhance the guest experience at Escape Spa.The Ideal Candidate:Experience: 3-5 years of experience in spa management within a hotel setting.Track Record: Proven success in exceeding guest expectations and driving revenue growth.Leadership Skills: Strong ability to motivate, coach, and develop a high-performing team.Communication: Excellent communication and interpersonal skills, able to build rapport with guests and colleagues.Knowledge: In-depth knowledge of spa operations, including treatment protocols, scheduling software, and health and safety regulations.Passion: A commitment to wellness and the hospitality industry, with a dedication to providing exceptional service.Qualifications: Diploma or Degree in Spa Management or relevant industry experience.A background in beauty therapy or wellness, with a qualification such as CIDESCO, CIBTAC, or ITEC, is advantageous.Apply now!
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